Thena is the AI-powered support platform for B2B teams, unifying Slack, Email, and Chat into one smart system. Automate tickets, route smarter, and scale support effortlessly.
Best Thena Alternatives & Competitors 2026
A popular AI Customer Service Assistant tool with 40.5K monthly visits. We've analyzed 20 similar AI tools to help you compare features, popularity, and ratings. Find the perfect alternative for your needs.
Quick Comparison
(Top 5 by Traffic)| Tool | Visits | Top Market | Growth | Rating | Insight | Description |
|---|---|---|---|---|---|---|
 ThenaCurrent | 40.5K | 🇮🇳 India24.1% | -15.4% | - | 🌱Emerging Tool 10K-100K monthly visits. Niche or new tool with potential unique value. | Thena is the AI-powered support platform for B2B teams, unifying Slack, Email, and Chat into one smart system. Automate tickets, route smarter, and scale support effortlessly. |
 Intercom | 4.2M | 🇺🇸 United States35.0% | +14.3% | - | 📈High Traffic Over 1M monthly visits. Widely recognized and stable choice. | Intercom is the best AI-first customer service platform, offering Fin AI Agent for instant, human-quality support, and tools to enhance efficiency for agents and leaders. |
 Chatbase | 583.4K | 🇺🇸 United States13.4% | -1.2% | - | ⭐Medium Scale 100K-1M monthly visits. Growing tool with active development. | Chatbase is a powerful, secure, and easy-to-use platform for building AI chatbots that enhance customer support and drive business growth. |
 Ada | 401.7K | 🇺🇸 United States21.2% | +20.8% | - | 📊Steady Growth Recent growth of 21%. Product is in a healthy upward trend. | Ada is an AI customer service platform that automates and improves support, delivering instant, personalized, and proactive assistance across channels and languages. |
 Kayako | 207.7K | 🇺🇸 United States30.2% | +2.3% | - | ⭐Medium Scale 100K-1M monthly visits. Growing tool with active development. | Kayako’s AI-powered help desk automates up to 80% of repetitive tasks, integrates effortlessly with your tools, and helps your team focus on what really matters—delivering exceptional customer experiences. |
 Forethought | 174.8K | 🇺🇸 United States21.4% | +24.4% | - | 📊Steady Growth Recent growth of 24%. Product is in a healthy upward trend. | Forethought is the ultimate AI solution for customer support, offering scalable, customizable, and efficient tools to enhance CX and reduce costs. |
Data based on traffic metrics from December 2025
Top 20 Alternatives to Thena
⭐Medium Scale
Chatbase is a powerful, secure, and easy-to-use platform for building AI chatbots that enhance customer support and drive business growth.
583.4K
|5.0
🌱Emerging Tool
Aidbase is a complete AI-powered support solution that helps businesses reduce response times, automate customer service, and improve user satisfaction.
18.5K
|4.0
⭐Medium Scale
Forethought is the ultimate AI solution for customer support, offering scalable, customizable, and efficient tools to enhance CX and reduce costs.
174.8K
|5.0
Open is an all-in-one AI customer support platform that scales effortlessly, solves complex issues, and delivers human-like empathy across multiple channels.
3.7K
|3.0
🌱Emerging Tool
AI Teammates revolutionize customer service, sales, and recruiting with autonomous, multilingual AI agents. Boost productivity 10x at 1/10th the cost of hiring.
13.5K
|4.0
📈High Traffic
Intercom is the best AI-first customer service platform, offering Fin AI Agent for instant, human-quality support, and tools to enhance efficiency for agents and leaders.
4.2M
|5.0
⭐Medium Scale
Kayako’s AI-powered help desk automates up to 80% of repetitive tasks, integrates effortlessly with your tools, and helps your team focus on what really matters—delivering exceptional customer experiences.
207.7K
|5.0
🌱Emerging Tool
SiteSpeakAI is a powerful AI chatbot builder that automates customer support, saving time and money while improving customer satisfaction.
28.6K
|4.0
⭐Medium Scale
Ada is an AI customer service platform that automates and improves support, delivering instant, personalized, and proactive assistance across channels and languages.
401.7K
|5.0
⭐Medium Scale
Social Intents blends AI chatbots with live chat for Teams, Slack, and Zoom, cutting support costs while boosting customer happiness. Try it free!
109.5K
|5.0
🌱Emerging Tool
Rezolve.ai automates IT and HR support, reducing ticket volumes and enhancing employee productivity with AI-driven solutions.
36.4K
|4.0
🌱Emerging Tool
Automate 75% of your support tickets with My AskAI, the affordable AI agent.
23.8K
|4.0
⭐Medium Scale
SleekFlow AI turns messy chats into revenue—automate, personalize, and sell across 10+ channels effortlessly.
330.6K
|5.0
⭐Medium Scale
Tidio’s AI-driven tools automate support, boost sales, and save time—perfect for businesses scaling customer service.
903.1K
|5.0
⭐Medium Scale
Yellow.ai is a cutting-edge AI platform that automates customer service, enhances employee productivity, and delivers human-like interactions across multiple channels. Trusted by 1100+ global brands, it’s the future of customer service automation.
226.4K
|5.0
🌱Emerging Tool
Toma automates dealership tasks, enhancing customer interactions and boosting revenue.
18.1K
|4.0
📈High Traffic
Freshchat is an AI-powered messaging platform that helps businesses deliver exceptional customer support across multiple channels. With features like bot-driven support and proactive engagement, it’s a game-changer for customer service.
1.5M
|5.0
🌱Emerging Tool
Mava is a powerful customer support platform for community-driven companies, integrating multiple channels and AI support for efficient ticket management.
76.6K
|5.0
CX Genie offers a powerful, no-code AI solution for customer support, enhancing engagement and efficiency.
10.0K
|3.0
🌱Emerging Tool
Aide is a smart customer service platform that automates support with AI, helping teams handle tickets faster and improve customer satisfaction across industries.
11.1K
|4.0