What is Kayako?
Kayako is an AI-powered help desk and customer support platform designed to transform how you handle customer inquiries. It helps automate repetitive tasks, frees up your team for more important work, and boosts efficiency. With Kayako, you can say goodbye to endless tickets and hello to smarter, faster support.
What are the features of Kayako?
- Automation: Automatically handle up to 80% of repetitive inquiries, saving time and effort.
- Intelligent Learning: The AI learns from your responses, getting smarter with every interaction.
- Seamless Integration: Easily plugs into tools like Zendesk, Freshdesk, or even custom systems—no downtime or migration headaches.
- Effortless Setup: No-code onboarding, instant sync, and guided walkthroughs make it easy to get started in minutes.
What are the use cases of Kayako?
- Customer Support: Streamline ticketing and improve response times for your external customers.
- Internal IT Support: Manage internal requests and resolve technical issues faster.
- Ecommerce Customer Service: Handle order inquiries, returns, and customer feedback efficiently.
- Shared Inbox: Collaborate with your team in one place for better communication and task management.
How to use Kayako?
- Sign Up: Start your free trial or book a demo to see Kayako in action.
- Set Up: Plug Kayako into your existing tools—no coding or IT help needed.
- Train the AI: Let Kayako learn from your responses to handle repetitive tasks.
- Focus on What Matters: Free up your team to tackle complex issues and improve customer satisfaction.
