In January 2026, there are 212 AI Customer Service Assistant tools listed. Shop: Your AI-Powered Shopping Assistant ranks #1 with 285.8M monthly visits. Grok AI is the fastest growing tool with 15.7% growth.
In January 2026, there are 212 AI Customer Service Assistant tools listed. Shop: Your AI-Powered Shopping Assistant ranks #1 with 285.8M monthly visits. Grok AI is the fastest growing tool with 15.7% growth.
Rank | Tool | Monthly Visits | Growth | Growth Rate | Category | Description | |
|---|---|---|---|---|---|---|---|
🥇 | Shop: Your AI-Powered Shopping Assistant shop.app | 285.8M | +14.5M | 5.3% | E-commerce | Shop is your go-to online shopping platform, offering exclusive rewards, seamless package tracking, and a wide range of products from top brands. Available on iOS, Android, and web. | |
🥈 |  Grok AI grok.com | 271.2M | +36.7M | 15.7% | AI Customer Service Assistant | Grok is an AI assistant that helps you get more done, faster, with features like natural language processing, task automation, and personalized recommendations, all available 24/7. | |
🥉 |  Zendesk Service Suite zendesk.com | 75.6M | +3.0M | 4.2% | AI Customer Service | Zendesk is a versatile customer service platform that enhances customer interactions through AI, automation, and multi-channel support, making it ideal for businesses aiming to deliver top-notch service. | |
4 |  ChatSpot hubspot.com | 33.1M | -1.6M | -4.6% | AI CRM Assistant | Breeze Copilot is your free AI assistant in HubSpot, designed to boost productivity across sales, marketing, and customer service tasks with personalized insights and automation. | |
5 |  IBM WatsonX ibm.com | 14.9M | -1.0M | -6.4% | AI Customer Service Assistant | IBM watsonx Assistant is a powerful AI tool that helps businesses create virtual agents for enhanced customer service and productivity. | |
6 |  Poe poe.com | 12.2M | -399.8K | -3.2% | AI Customer Service Assistant | Poe offers a seamless AI chat experience with diverse tools and privacy controls. | |
7 |  Bexy AI apps.shopify.com | 7.5M | +312.3K | 4.3% | AI Sales Assistant | Bexy is your AI sales assistant that boosts online sales 24/7 with engaging customer interactions. | |
8 |  Zapier zapier.com | 5.9M | -392.1K | -6.2% | AI Workflow | Zapier is a powerful workflow automation tool that connects 7,000+ apps to streamline your tasks, boost productivity, and save time—all without needing to code. | |
9 |  Course Hero coursehero.com | 5.5M | -1.4M | -20.7% | AI Detection | A lightweight tool to block bots while guiding real users past access hiccups. Fixes take seconds! | |
10 |  iMyFone imyfone.com | 5.1M | -17.2K | -0.3% | AI Data Mining | iMyFone offers easy-to-use tools for data recovery, device unlocking, system repair, and parental control, making it a must-have for any smartphone user.
| |
11 |  Intercom intercom.com | 4.2M | +525.0K | 14.3% | AI Customer Service Assistant | Intercom is the best AI-first customer service platform, offering Fin AI Agent for instant, human-quality support, and tools to enhance efficiency for agents and leaders. | |
12 |  扣子 coze.cn | 3.9M | -364.2K | -8.5% | AI Customer Service Assistant | Create and launch AI agents easily with 扣子, no coding required. | |
13 |  Podium podium.com | 3.2M | +312.4K | 11.0% | AI Lead Generation | Podium's AI-powered lead generation and management platform helps businesses convert more leads and increase revenue with a 24/7 virtual assistant that handles all customer interactions. | |
14 |  LeadConnector leadconnectorhq.com | 2.8M | +61.8K | 2.3% | AI CRM | LeadConnector is a versatile tool that integrates with over 4,000 apps, keeping your business in your pocket and enhancing conversations with AI. | |
15 |  腾讯混元大模型 hunyuan.tencent.com | 2.3M | -2.5K | -0.1% | General LLM | 腾讯混元 is a powerful and versatile AI model by Tencent, designed to help you with everything from content creation and language translation to homework help and customer support, all through natural language interaction. | |
16 |  Chat Summary livechat.com | 2.1M | +11.6K | 0.6% | AI Summarizer | Chat Summary leverages AI to turn chat transcripts into clear, actionable insights, helping businesses improve customer interactions and streamline analytics. | |
17 |  Arena arena.im | 1.7M | -2.0M | -55.2% | AI Customer Service Assistant | Arena is an easy-to-use AI-powered platform that helps you build, engage, and monetize your online community with live blogs, group chats, and smart AI tools. Perfect for publishers, sports brands, and e-commerce sites looking to grow their audience and boost sales. | |
18 |  Freshchat freshworks.com | 1.5M | -11.0K | -0.7% | AI Customer Service Assistant | Freshchat is an AI-powered messaging platform that helps businesses deliver exceptional customer support across multiple channels. With features like bot-driven support and proactive engagement, it’s a game-changer for customer service. | |
19 |  Sprout Social sproutsocial.com | 1.5M | -39.7K | -2.5% | AI Social Media Post Generator | Sprout Social is a powerful social media management platform that helps businesses streamline workflows, engage customers, and drive growth. With AI-powered tools and seamless integrations, it’s the ultimate solution for maximizing your social media impact. | |
20 |  Thatch mindtrip.ai | 1.4M | -37.0K | -2.6% | AI Trip Planner | Mindtrip is an AI-powered travel planner that personalizes your trip planning, organizes everything in one place, and makes collaboration easy. |
Tools are assigned to categories based on their primary functionality and use case. Many tools appear in multiple categories if they serve multiple purposes.
Some AI domains are more developed and have more available tools. Popular categories like content generation or image creation naturally have more tools than newer or more specialized categories.
Browse the relevant category and sort by visits or growth to see the most popular or fastest-growing tools. You can also read the descriptions and visit the tools' websites to evaluate their features.
Yes, our rankings are based on objective traffic data and are not influenced by sponsorships or partnerships. We aim to provide an unbiased view of the AI tool ecosystem.
If you know a great AI tool that's not in our list, you can submit it through the 'Submit' feature on our homepage. We regularly review new submissions and add high-quality tools to our directory.