Best Sendbird Alternatives & Competitors 2026

Kommunicate is a flexible, AI-powered customer service platform that automates support, reduces costs, and delivers personalized experiences across multiple channels.

9.40%

|

115.4K

|

5.0

Zendesk is a comprehensive customer service platform that combines AI, automation, and multi-channel support to help businesses deliver exceptional customer experiences.

31.34%

|

75.6M

|

5.0

Kustomer is an all-in-one AI-powered CRM platform that combines omnichannel messaging, AI automation, and a unified customer view to deliver exceptional customer service.

30.72%

|

74.1K

|

5.0

Chatbase is a powerful, secure, and easy-to-use platform for building AI chatbots that enhance customer support and drive business growth.

13.40%

|

583.4K

|

5.0

Seasalt.ai empowers businesses with AI-driven conversation tools for customer engagement, outreach, and insights, making interactions natural, personalized, and actionable.

37.55%

|

97.1K

|

5.0

Chative is an all-in-one customer engagement platform that combines live chat, AI-powered chatbots, and omnichannel messaging to help e-commerce businesses connect with customers, boost sales, and streamline operations.

48.06%

|

343.7K

|

5.0

Ada is an AI customer service platform that automates and improves support, delivering instant, personalized, and proactive assistance across channels and languages.

21.19%

|

401.7K

|

5.0

AiChat delivers smart, agentic AI chatbots that automate customer support, sales, and marketing across multiple channels. With natural conversations, voice AI, and seamless commerce integration, it helps businesses engage customers better and grow faster.

22.35%

|

20.7K

|

4.0

Freshchat is an AI-powered messaging platform that helps businesses deliver exceptional customer support across multiple channels. With features like bot-driven support and proactive engagement, it’s a game-changer for customer service.

23.90%

|

1.5M

|

5.0

Intercom is the best AI-first customer service platform, offering Fin AI Agent for instant, human-quality support, and tools to enhance efficiency for agents and leaders.

34.96%

|

4.2M

|

5.0

BoldDesk is an AI-powered customer service software that simplifies support with features like live chat, omnichannel support, and workflow automation. It’s cost-effective, scalable, and built for teams of all sizes.

29.00%

|

185.1K

|

5.0

Mixdesk offers AI-driven solutions for global marketing and customer service.

27.05%

|

29.4K

|

4.0

[24]7.ai offers an AI-powered CX platform that transforms customer experiences, from acquisition to retention, across multiple industries.

55.53%

|

45.9K

|

4.0

Crescendo.ai combines AI-powered automation with human expertise to transform customer service. It’s fast, accurate, and scales effortlessly—backed by a performance guarantee.

28.95%

|

71.4K

|

5.0

LiveX AI is the smart way to keep customers happy and loyal. It cuts churn, boosts sales, and delivers 24/7 support—all with a human touch.

40.23%

|

488.9K

|

5.0

Respond.io simplifies customer conversations with AI-powered chat management, helping businesses grow faster. Capture leads, boost sales, and keep customers happy—all from one platform.

9.30%

|

1.4M

|

5.0

AIHelp enhances customer support with AI-driven chatbots and in-app messaging, ensuring quick resolutions and improved satisfaction.

78.58%

|

12.6K

|

4.0

Yellow.ai is a cutting-edge AI platform that automates customer service, enhances employee productivity, and delivers human-like interactions across multiple channels. Trusted by 1100+ global brands, it’s the future of customer service automation.

40.27%

|

226.4K

|

5.0

Omnichat merges messaging apps, AI, and automation to 5x conversions for 5,000+ brands.

72.03%

|

558.0K

|

5.0

Glassix merges AI chatbots, omnichannel messaging, and smart automation to make customer support faster and friendlier.

91.38%

|

291.2K

|

5.0