What is Sendbird?
Sendbird AI is your go-to platform for AI-powered customer service that never sleeps. It’s like having a super-smart, always-on assistant that handles customer queries across web, mobile, social media, SMS, and email—so your team can focus on the tough stuff.
What are the features of Sendbird?
- 24/7 AI Support: Instant help anytime, anywhere—no coffee breaks needed.
- Omnichannel Magic: Seamlessly switch between chat, email, or social media without missing a beat.
- Proactive Engagement: Your AI agent anticipates needs and starts conversations before customers even ask.
- Unified Insights: All customer chats in one place, so you get smarter with every interaction.
- Enterprise-Grade Security: Compliant with GDPR, CCPA, and HIPAA, keeping data locked down tight.
What are the use cases of Sendbird?
- Retail: Reduce cart abandonment with instant answers.
- Fintech: Cut support costs by 56% with AI handling common questions.
- Travel: Speed up bookings with 24/7 multilingual help.
- Marketplaces: Boost seller-buyer trust with seamless chat.
How to use Sendbird?
- Integrate: Plug Sendbird AI into your existing support tools.
- Train: Teach it your FAQs and workflows (it learns fast!).
- Deploy: Let it handle routine queries, freeing humans for complex issues.
