**Sendbird AI** is your go-to platform for **AI-powered customer service** that never sleeps. It’s like having a super-smart, always-on assistant that handles customer queries across **web, mobile, social media, SMS, and email**—so your team can focus on the tough stuff.

What are the features of Sendbird?

* **24/7 AI Support**: Instant help anytime, anywhere—no coffee breaks needed. * **Omnichannel Magic**: Seamlessly switch between chat, email, or social media without missing a beat. * **Proactive Engagement**: Your AI agent anticipates needs and starts conversations before customers even ask. * **Unified Insights**: All customer chats in one place, so you get smarter with every interaction. * **Enterprise-Grade Security**: Compliant with **GDPR, CCPA, and HIPAA**, keeping data locked down tight.

What are the use cases of Sendbird?

* **Retail**: Reduce cart abandonment with instant answers. * **Fintech**: Cut support costs by **56%** with AI handling common questions. * **Travel**: Speed up bookings with 24/7 multilingual help. * **Marketplaces**: Boost seller-buyer trust with seamless chat.

1. **Integrate**: Plug Sendbird AI into your existing support tools. 2. **Train**: Teach it your FAQs and workflows (it learns fast!). 3. **Deploy**: Let it handle routine queries, freeing humans for complex issues.

What makes Sendbird AI different from a regular chatbot?

It’s **smarter, omnichannel, and proactive**—think of it as a chatbot with a PhD in customer service.

Is my data safe with Sendbird AI?

**Absolutely**. It’s encrypted, compliant, and never shared.

Can it work with my current CRM?

Yep! It plays nice with **Salesforce, Zendesk, and more**.

How much does it cost?

Pricing scales with your needs—no surprises.

What if the AI can’t solve a problem?

It **smoothly hands off to human agents** with full context.

Sendbird

5.0

19.17%

Sendbird AI = faster responses, happier customers, and fewer headaches. It’s the scalable, secure way to ace customer service.

Added on: 2025.06.03

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#AI Customer Service #AI Agent #AI Chatbots #AI assistant #AI Sales Assistant

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