Inkeep: AI-Powered Support for Users and Teams

Inkeep Product Information

What is Inkeep?

Inkeep is an AI-powered support platform that transforms your content into a smart chatbot for users and a copilot for your support team. It’s designed to help users find answers quickly and reduce the workload on your support team.

What are the features of Inkeep?

Assistant for Users: Helps users find answers across all your content.
Copilot for Support Teams: Adds a smart side panel to your ticketing platform to close tickets faster.
Reports on Content Gaps: Identifies where users get stuck and suggests improvements.
Trusted Answers: Provides rich citations and stays on topic.
Quick Integration: Add Inkeep to your docs, help center, app, and community in under 10 minutes.

What are the use cases of Inkeep?

Self-Serve Support: Users can find answers without waiting for human help.
Ticket Management: Support teams can draft answers, summarize conversations, and turn resolved tickets into FAQs.
Content Improvement: AI summaries highlight gaps in your docs or product.

How to use Inkeep?

Sign up for Inkeep and integrate it into your platform using their quickstarts.
Train the AI on your content to ensure accurate answers.
Monitor performance and use insights to improve your support and content.

Do you like this tool?

Upvote to help others discover it!

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Inkeep Traffic Analysis

💡 Insights

🌱

Emerging Tool

10K-100K monthly visits. Niche or new tool with potential unique value.

⚠️

Slight Decline

Traffic has slightly decreased recently.

👍

Good Experience

Bounce rate of 41%. Users are willing to explore features.

🎯

Strong Brand

66% direct traffic. High user loyalty.

Monthly Visits
40.06K
Bounce Rate
41.28%
Pages Per Visit
1.59
Visit Duration
00:00:17
Global Rank
867394
Country Rank
770671

Visits Over Time

Traffic Sources

Direct66.35%

Search Organic20.61%

Referrals7.53%

Social Organic2.39%

Mail1.91%

Gen Ai1.20%

Search Paid0.00%

Social Paid0.00%

Affiliate0.00%

Top Keywords

1

inkeep

CPC$6.15

870Traffic

2

docs to skills

250Traffic

3

agent skill for docs

190Traffic

4

inkeep ai

180Traffic

5

mintlify

CPC$3.89

80Traffic

Top Regions

RegionPercentage

United States

29.73%

Vietnam

8.47%

India

8.29%

Nigeria

5.65%

Germany

4.81%

Low

High

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Inkeep FAQ

Can I use Inkeep as an internal Slack bot?

Yes, Inkeep can be integrated into Slack for internal use.

How often is content kept up to date?

Inkeep ensures your content is always current with regular updates.

How are forums used as a source?

Inkeep can pull information from forums to provide comprehensive answers.

Is there a plugin for Docusaurus?

Yes, Inkeep offers a plugin for Docusaurus.

How are LLM reports generated?

Reports are generated using AI to analyze user interactions and content gaps.

Can I use Inkeep with Zendesk?

Yes, Inkeep integrates seamlessly with Zendesk.

Inkeep Reviews

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Inkeep Pricing

Growth

All the tools your team needs to scale support.

$600/mo

Unlimited public sources
AI assistant for your users
Chat and search UI components
Slack & Discord bots
AI reports on content gaps
Automated content syncs

Enterprise

Custom solutions tailored to your needs.

Custom

Everything in the growth plan and...
Private sources (support tickets, Slack)
Copilot for support team
Auto-reply automations
Intelligent support form
Turn support tickets into FAQs
Data controls and SLAs

Inkeep Embed

Use website badges to drive community support for SeekTool.ai. They are easy to embed in your homepage or footer.

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How to install?

Inkeep