**Help.center** is your go-to AI-powered customer support solution. It’s designed to help businesses reduce support tickets and boost customer satisfaction by delivering instant answers through an AI chatbot and a self-service knowledge base. With features like **AI search**, **multilingual support**, and **24/7 availability**, it’s a game-changer for customer service.

What are the features of Help.center?

* **AI Chatbot**: Deploy a conversational AI widget on your website to answer customer queries instantly. * **Self-Service Knowledge Base**: Create a branded help center where customers can find answers on their own. * **Automatic Learning**: The AI improves with every article you add or modify. * **Multilingual Support**: Provide support in multiple languages effortlessly. * **24/7 Availability**: Keep your customers supported even when your team is offline.

What are the use cases of Help.center?

* **E-commerce**: Reduce repetitive questions about orders, returns, and shipping. * **SaaS**: Help users navigate complex software features with ease. * **Customer Support Teams**: Free up agents to focus on high-priority issues.

How to use Help.center?

* **Create a Help Center**: Set up yourcompany.help.center in minutes. * **Import Articles**: Bring in existing content from Intercom, Zendesk, or Freshdesk with one click. * **Deploy AI Chatbot**: Add the chat widget to your website for instant support. * **Improve AI Answers**: Update your knowledge base to refine the AI’s responses.

It’s an AI-powered knowledge base and chatbot solution for instant customer support.

Why use AI in a help center?

AI reduces resolution times and deflects repetitive tickets, saving time and money.

Can I import articles from Intercom or Zendesk?

Yes, you can import articles from Intercom, Zendesk, and other platforms in one click.

Can I connect my own domain?

Yes, you can use a custom domain like help.yourcompany.com.

How do I improve AI answers?

Update your help articles, and the AI will automatically improve its responses.

Does Help.center use ChatGPT?

Yes, it uses GPT-4 to generate accurate and easy-to-understand answers.

Your data is hosted on AWS servers in the EU, with some processing by OpenAI if AI features are used.

Help.center

4.0

37.89%

Help.center is a powerful AI-driven customer support tool that reduces tickets, improves satisfaction, and provides 24/7 multilingual support.

Added on: 2025.03.05

#Large Language Models (LLMs)#AI Knowledge Base #AI Chatbots #AI Customer Service Assistant #AI Product Description Generator

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