What is Helpjuice?
Helpjuice is an AI-powered knowledge base software designed to help teams streamline customer support, boost productivity, and reduce repetitive tasks. Trusted by 130,000+ users from companies like Amazon, Hertz, and Shipt, Helpjuice transforms scattered information into a structured, accessible resource. With features like AI assistance, instant search, and multi-language support, it’s the perfect tool for scaling your support and operations teams.
What are the features of Helpjuice?
- AI-Powered Knowledge Base: Create, update, and optimize articles with AI assistance.
- Forgiving Search: Get instant answers even with typos or unclear queries.
- Multi-Language Support: Translate and sync content across 50+ languages effortlessly.
- Powerful Editor: Rich formatting, versioning, and collaboration tools—no developers needed.
- Smart Analytics: Track what’s working, what’s missing, and what’s never used.
- Robust Security: Secure your data with access control, SSO, and encryption.
- Seamless Integrations: Connect with tools like Slack, Chrome, and more.
What are the use cases of Helpjuice?
- Deflect Support Tickets: Reduce ticket volume by up to 70% with self-service solutions.
- Speed Up Onboarding: Cut training time by 58% with centralized, searchable docs.
- Improve Collaboration: Share knowledge easily and keep everyone aligned.
- Enhance Customer Support: Provide instant answers 24/7 in multiple languages.
How to use Helpjuice?
- Sign Up: Start your free 14-day trial or book a demo.
- Set Up: Migrate your existing content easily—Helpjuice even offers 24-hour migration support.
- Customize: Tailor your knowledge base to your needs with themes, access controls, and more.
- Go Live: Start deflecting tickets, speeding up onboarding, and empowering your team.
