**Helpjuice** is an **AI-powered knowledge base software** designed to help teams streamline customer support, boost productivity, and reduce repetitive tasks. Trusted by 130,000+ users from companies like Amazon, Hertz, and Shipt, Helpjuice transforms scattered information into a structured, accessible resource. With features like AI assistance, instant search, and multi-language support, it’s the perfect tool for scaling your support and operations teams. ---

What are the features of Helpjuice?

* **AI-Powered Knowledge Base**: Create, update, and optimize articles with AI assistance. * **Forgiving Search**: Get instant answers even with typos or unclear queries. * **Multi-Language Support**: Translate and sync content across 50+ languages effortlessly. * **Powerful Editor**: Rich formatting, versioning, and collaboration tools—no developers needed. * **Smart Analytics**: Track what’s working, what’s missing, and what’s never used. * **Robust Security**: Secure your data with access control, SSO, and encryption. * **Seamless Integrations**: Connect with tools like Slack, Chrome, and more. ---

What are the use cases of Helpjuice?

* **Deflect Support Tickets**: Reduce ticket volume by up to 70% with self-service solutions. * **Speed Up Onboarding**: Cut training time by 58% with centralized, searchable docs. * **Improve Collaboration**: Share knowledge easily and keep everyone aligned. * **Enhance Customer Support**: Provide instant answers 24/7 in multiple languages. ---

How to use Helpjuice?

1. **Sign Up**: Start your free 14-day trial or book a demo. 2. **Set Up**: Migrate your existing content easily—Helpjuice even offers 24-hour migration support. 3. **Customize**: Tailor your knowledge base to your needs with themes, access controls, and more. 4. **Go Live**: Start deflecting tickets, speeding up onboarding, and empowering your team. ---

**What is a knowledge base?**

A knowledge base is a centralized, searchable hub of documentation, FAQs, and process explanations that helps people find answers without asking someone.

**How is Helpjuice different from other tools?**

Helpjuice focuses on delivering answers, not just storing articles. Its AI understands context, forgives typos, and makes it easy to scale without complexity.

**How hard is it to migrate?**

Migration is easy! Helpjuice offers 24-hour support to import your content, so you don’t have to lift a finger.

**Is Helpjuice just another AI tool?**

No. Helpjuice’s AI is built for accuracy, trained on your content, and shows its work with citations. It’s designed to assist, not replace.

**What types of knowledge management does Helpjuice support?**

Helpjuice supports tacit, explicit, and embedded knowledge, making it a versatile solution for all your needs. ---

Helpjuice

5.0

41.80%

Helpjuice is an AI-powered knowledge base software that reduces support tickets, speeds up onboarding, and boosts team productivity with smart features and seamless integrations. ---

Added on: 2025.06.06

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