In February 2026, there are 234 AI Customer Service tools listed. Salesforce AI ranks #1 with 91.4M monthly visits. ixigo is the fastest growing tool with 25.3% growth.
In February 2026, there are 234 AI Customer Service tools listed. Salesforce AI ranks #1 with 91.4M monthly visits. ixigo is the fastest growing tool with 25.3% growth.
Rank | Tool | Monthly Visits | Growth | Growth Rate | Category | Description | |
|---|---|---|---|---|---|---|---|
🥇 | Salesforce AI salesforce.com | 91.4M | +1.1M | 1.2% | AI CRM | Salesforce Einstein is the ultimate AI solution for CRM, offering predictive and generative AI tools to boost productivity and personalize customer experiences. | |
🥈 |  Salesforce Einstein 1 Platform for Application Development salesforce.com | 91.4M | +1.1M | 1.2% | AI CRM | Salesforce is the world’s #1 AI CRM, offering tools for sales, service, marketing, and more. Start with Starter Suite, scale with Agentforce, and grow your business smarter. | |
🥉 |  Zendesk zendesk.com | 75.6M | +3.0M | 4.2% | AI Customer Service | Zendesk is a comprehensive customer service platform that combines AI, automation, and multi-channel support to help businesses deliver exceptional customer experiences. | |
4 |  Zendesk Service Suite zendesk.com | 75.6M | +3.0M | 4.2% | AI Customer Service | Zendesk is a versatile customer service platform that enhances customer interactions through AI, automation, and multi-channel support, making it ideal for businesses aiming to deliver top-notch service. | |
5 |  Jotform AI Agents jotform.com | 37.1M | -1.5M | -3.9% | AI Customer Service | Jotform AI Agents are the future of customer service, offering real-time assistance, multi-channel support, and powerful automation tools to streamline your workflows and enhance user engagement. | |
6 |  HubSpot hubspot.com | 33.1M | -1.6M | -4.6% | AI CRM | HubSpot is an all-in-one AI-powered platform that unifies marketing, sales, and service tools to help businesses grow better, faster, and smarter. | |
7 |  ixigo ixigo.com | 14.9M | +3.0M | 25.3% | AI Trip Planner | ixigo is a comprehensive travel booking platform that helps you plan, book, and manage your trips with ease, offering the best deals on flights, trains, buses, and hotels, along with 24x7 customer support. | |
8 |  Juicychat AI juicychat.ai | 9.8M | -851.2K | -8.0% | AI Chatbots & LLM | JuicyChat.ai offers a secure chatting platform with robust protection against online threats, ensuring a safe environment for all users. | |
9 |  Zipchat® apps.shopify.com | 7.5M | +312.3K | 4.3% | AI Customer Service | Zipchat is an AI chatbot that enhances customer engagement and automates support for your DTC store. | |
10 |  tawk.to tawk.to | 7.3M | +517.0K | 7.6% | AI Customer Service | Tawk.to is a free live chat solution that helps businesses connect with customers in real-time, enhancing engagement and support. | |
11 |  Twilio twilio.com | 4.4M | +16.2K | 0.4% | AI Customer Service | Twilio is a Customer Engagement Platform that combines communication APIs, AI, and data to help businesses create personalized, seamless customer experiences across multiple channels. | |
12 |  ServiceNow servicenow.com | 3.8M | +19.8K | 0.5% | AI Workflow | ServiceNow is an AI-powered platform that automates workflows, enhances productivity, and delivers exceptional customer and employee experiences. | |
13 |  Gorgias gorgias.com | 2.6M | +240.3K | 10.0% | AI Customer Service | Gorgias is the ultimate Conversational AI platform for ecommerce, helping brands automate support, increase sales, and centralize customer interactions. Trusted by 15,000+ brands, it’s a must-have for any growing ecommerce business. | |
14 |  LiveChat livechat.com | 2.1M | +11.6K | 0.6% | AI Customer Service | LiveChat® is an AI-powered live chat software that boosts sales, improves customer satisfaction, and automates support, perfect for e-commerce and B2B businesses. | |
15 |  MindBehind useinsider.com | 1.9M | +60.7K | 3.4% | AI Customer Service | Insider’s Conversational CX solution transforms customer interactions through AI-driven, two-way conversations, enhancing engagement and support. | |
16 |  Freshchat freshworks.com | 1.5M | -11.0K | -0.7% | AI Customer Service Assistant | Freshchat is an AI-powered messaging platform that helps businesses deliver exceptional customer support across multiple channels. With features like bot-driven support and proactive engagement, it’s a game-changer for customer service. | |
17 |  Chaport chaport.com | 1.4M | +135.6K | 10.7% | AI Customer Service | Chaport is an all-in-one messaging solution that enhances customer communication through live chat, chatbots, and a knowledge base. | |
18 |  Respond.io respond.io | 1.4M | +259.7K | 23.2% | AI Customer Service | Respond.io simplifies customer conversations with AI-powered chat management, helping businesses grow faster. Capture leads, boost sales, and keep customers happy—all from one platform. | |
19 |  Crisp crisp.chat | 1.3M | -17.0K | -1.3% | AI Customer Service | Crisp is a powerful messaging platform that centralizes communication, automates workflows, and enhances customer support. | |
20 |  OpenPhone openphone.com | 1.3M | -427.2K | -24.4% | AI Customer Service | OpenPhone is the easiest way to manage business calls, texts, and contacts—with AI help and team collaboration built in. |
Tools are assigned to categories based on their primary functionality and use case. Many tools appear in multiple categories if they serve multiple purposes.
Some AI domains are more developed and have more available tools. Popular categories like content generation or image creation naturally have more tools than newer or more specialized categories.
Browse the relevant category and sort by visits or growth to see the most popular or fastest-growing tools. You can also read the descriptions and visit the tools' websites to evaluate their features.
Yes, our rankings are based on objective traffic data and are not influenced by sponsorships or partnerships. We aim to provide an unbiased view of the AI tool ecosystem.
If you know a great AI tool that's not in our list, you can submit it through the 'Submit' feature on our homepage. We regularly review new submissions and add high-quality tools to our directory.