What is OpenPhone?
OpenPhone is a modern business phone system that helps startups and small teams stay connected with customers through calls, texts, and AI-powered features. It’s like having a virtual assistant that never misses a call, keeps your team in sync, and makes customer communication effortless.
What are the features of OpenPhone?
- Sona AI Agent: Never miss a call—Sona answers 24/7, logs details, and tailors responses to your business.
- Call Summaries & Transcripts: AI automatically summarizes calls and suggests next steps.
- Shared Numbers & Team Collaboration: Work together seamlessly with internal threads, warm transfers, and group calling.
- Lightweight CRM: Track customer details and notes in one place.
- Automations & Integrations: Connect with tools like Zapier, HubSpot, and Salesforce to streamline workflows.
- Custom Call Routing: Direct calls to the right person with menus and smart routing.
What are the use cases of OpenPhone?
- Sales Teams: Never lose a lead with AI answering and call summaries.
- Support Teams: Keep customer history organized and respond faster.
- Small Businesses: Manage calls and texts without extra hardware.
- Recruiting: Schedule messages and track candidate interactions.
- Real Estate: Assign numbers per property and automate replies.
How to use OpenPhone?
- Sign up for a free trial and pick a new number or port your existing one.
- Invite your team to share numbers and collaborate.
- Set up Sona to handle calls after hours or when you’re busy.
- Use AI summaries to review calls and follow up faster.
- Integrate tools like Salesforce to sync customer data.
