Salesforce Einstein 1 Platform for Application Development

What is Salesforce Einstein 1 Platform for Application Development?

Salesforce is the #1 AI CRM platform that helps businesses connect with customers through a unified system combining CRM, AI, data, and trust. Whether you're a small business or a large enterprise, Salesforce offers tools to grow faster, work smarter, and connect with customers in new ways.

What are the features of Salesforce Einstein 1 Platform for Application Development?

• Starter Suite

  An all-in-one CRM for small businesses, starting at $25/user/month.
• Agentforce

  Build and customize autonomous AI agents to support employees and customers 24/7.
• Email Marketing

  Use AI to create campaigns, draft emails, and segment audiences in minutes.
• Service Case Management

  Unify support channels and route cases to the best agent.
• Reporting and Analytics

  Get real-time business insights with custom dashboards.

What are the use cases of Salesforce Einstein 1 Platform for Application Development?

• Small Businesses

  Sell smarter and support faster with Starter Suite.
• Sales Teams

  Close more deals and simplify sales processes.
• Customer Service

  Manage support cases across every channel.
• Marketing Teams

  Build, personalize, and optimize campaigns easily.
• Commerce

  Engage buyers online and in-store with B2C and B2B solutions.

How to use Salesforce Einstein 1 Platform for Application Development?

1. Set up Starter Suite

   Enter your details and start using the CRM in your browser.
2. Sync Email and Contacts

   Connect your email and calendar to automatically capture data.
3. Import Data

   Bring in spreadsheets or connect to data sources like Google.
4. Explore AppExchange

   Discover over 9,000 apps to extend Salesforce’s functionality.