What is Salesforce Einstein 1 Platform for Application Development?
Salesforce is the #1 AI CRM platform that helps businesses connect with customers through a unified system combining CRM, AI, data, and trust. Whether you're a small business or a large enterprise, Salesforce offers tools to grow faster, work smarter, and connect with customers in new ways.
What are the features of Salesforce Einstein 1 Platform for Application Development?
- Starter Suite: An all-in-one CRM for small businesses, starting at $25/user/month.
- Agentforce: Build and customize autonomous AI agents to support employees and customers 24/7.
- Email Marketing: Use AI to create campaigns, draft emails, and segment audiences in minutes.
- Service Case Management: Unify support channels and route cases to the best agent.
- Reporting and Analytics: Get real-time business insights with custom dashboards.
What are the use cases of Salesforce Einstein 1 Platform for Application Development?
- Small Businesses: Sell smarter and support faster with Starter Suite.
- Sales Teams: Close more deals and simplify sales processes.
- Customer Service: Manage support cases across every channel.
- Marketing Teams: Build, personalize, and optimize campaigns easily.
- Commerce: Engage buyers online and in-store with B2C and B2B solutions.
How to use Salesforce Einstein 1 Platform for Application Development?
- Set up Starter Suite: Enter your details and start using the CRM in your browser.
- Sync Email and Contacts: Connect your email and calendar to automatically capture data.
- Import Data: Bring in spreadsheets or connect to data sources like Google.
- Explore AppExchange: Discover over 9,000 apps to extend Salesforce’s functionality.
