What is Jotform AI Agents?
Jotform AI Agents are here to revolutionize customer service. Imagine having a 24/7 assistant that can handle customer inquiries, guide users through forms, and even automate tasks—all in real-time. Whether you’re a small business or a large enterprise, these AI Agents are designed to make your life easier and your customers happier.
What are the features of Jotform AI Agents?
- Real-time Assistance: Instantly respond to customer queries, anytime, anywhere.
- Multi-Channel Support: Works across platforms like WhatsApp, Messenger, and even phone calls.
- Automation: Automate repetitive tasks like scheduling, messaging, and data entry.
- Customization: Tailor the AI Agent’s behavior, appearance, and interaction style to match your brand.
- Data Security: Adheres to industry-standard security protocols, ensuring all data is safe and encrypted.
What are the use cases of Jotform AI Agents?
- Customer Support: Handle customer complaints, support requests, and feedback seamlessly.
- IT Service Requests: Manage hardware, software, and network issues efficiently.
- CRM Integration: Transform customer inquiries into actionable tickets.
- Client Call Logs: Capture and manage essential details from client calls.
- Feedback Collection: Engage customers in meaningful conversations to gather reviews and satisfaction ratings.
How to use Jotform AI Agents?
- Create Your AI Agent: Visit the My Agents page and click the Create button.
- Train Your Agent: Provide data like FAQs, workflows, and user scenarios to enhance its responses.
- Customize Behaviors: Define specific triggers and outcomes, such as sending emails or creating tickets.
- Deploy: Share your AI Agent across multiple channels like WhatsApp, Messenger, or your website.
