What is eesel AI?
Eesel AI is your go-to solution for automating customer support, team communication, and website interactions. It’s designed to provide instant answers based on your company’s knowledge, making it perfect for help desks, team chats, and live chat on your website.
What are the features of eesel AI?
- Helpdesk AI: Automates frontline support by drafting replies and handling Tier 1 tickets.
- Teammate AI: Provides instant answers for team questions, trained on your company wiki and knowledge base.
- Livechat AI: Adds a chat bubble to your website for instant customer support and sales.
- Integrations: Connects with over 100+ tools like Google Docs, Confluence, Zendesk, and more.
What are the use cases of eesel AI?
- Customer Support: Automate responses to common customer queries.
- Team Collaboration: Get quick answers to internal questions without interrupting workflows.
- Sales Assistance: Use live chat to engage potential customers on your website.
How to use eesel AI?
- Train the AI: Upload your company docs, help center, or past tickets to teach the AI.
- Integrate: Plug the AI into your helpdesk, Slack, Teams, or website with one click.
- Customize: Adjust how the AI looks and responds to fit your brand.
