Best Desku Alternatives & Competitors 2026

BoldDesk is an AI-powered customer service software that simplifies support with features like live chat, omnichannel support, and workflow automation. It’s cost-effective, scalable, and built for teams of all sizes.

29.00%

|

185.1K

|

5.0

Zendesk is a versatile customer service platform that enhances customer interactions through AI, automation, and multi-channel support, making it ideal for businesses aiming to deliver top-notch service.

31.34%

|

75.6M

|

5.0

Zendesk is a comprehensive customer service platform that combines AI, automation, and multi-channel support to help businesses deliver exceptional customer experiences.

31.34%

|

75.6M

|

5.0

Mixdesk offers AI-driven solutions for global marketing and customer service.

27.05%

|

29.4K

|

4.0

Tiledesk automates workflows and customer support with AI agents, boosting efficiency and reducing costs across industries. Start your free trial today!

15.12%

|

20.8K

|

4.0

Kustomer is an all-in-one AI-powered CRM platform that combines omnichannel messaging, AI automation, and a unified customer view to deliver exceptional customer service.

30.72%

|

74.1K

|

5.0

Kommunicate is a flexible, AI-powered customer service platform that automates support, reduces costs, and delivers personalized experiences across multiple channels.

9.40%

|

115.4K

|

5.0

Octocom is an AI-powered customer support tool for e-commerce, automating 90% of support tasks, boosting sales, and providing 24/7, multilingual service.

83.69%

|

51.0K

|

5.0

Responso is an AI-driven customer support tool that helps eCommerce businesses manage messages from multiple platforms in one place, automate repetitive tasks, and improve response times. ---

99.17%

|

209.8K

|

5.0

DigitalGenius revolutionizes ecommerce customer service with AI automation, deep integrations, and personalized support.

21.03%

|

40.8K

|

4.0

Automate 75% of your support tickets with My AskAI, the affordable AI agent.

32.38%

|

23.8K

|

4.0

Gorgias is the ultimate Conversational AI platform for ecommerce, helping brands automate support, increase sales, and centralize customer interactions. Trusted by 15,000+ brands, it’s a must-have for any growing ecommerce business.

51.76%

|

2.6M

|

5.0

LiveChat® is an AI-powered live chat software that boosts sales, improves customer satisfaction, and automates support, perfect for e-commerce and B2B businesses.

29.71%

|

2.1M

|

5.0

Skit.ai is a game-changing Conversational AI platform that automates collections, enhances customer experiences, and ensures compliance. It’s perfect for businesses looking to scale operations and maximize revenue recovery.

69.01%

|

35.7K

|

4.0

Richpanel is the AI-driven helpdesk that cuts ecommerce support costs by 30% while boosting efficiency. With self-service, AI moderation, and seamless integrations, it’s built to make customer service faster and smarter.

33.76%

|

461.7K

|

5.0

Chative is an all-in-one customer engagement platform that combines live chat, AI-powered chatbots, and omnichannel messaging to help e-commerce businesses connect with customers, boost sales, and streamline operations.

48.06%

|

343.7K

|

5.0

Crescendo.ai combines AI-powered automation with human expertise to transform customer service. It’s fast, accurate, and scales effortlessly—backed by a performance guarantee.

28.95%

|

71.4K

|

5.0

Boost your eCommerce ROI with BIK's AI-driven marketing and support solutions.

66.28%

|

42.8K

|

4.0

Supermoon is the ultimate AI-powered tool for e-commerce and customer service, helping businesses reply faster, reduce workload, and keep customers happy.

100.00%

|

743

|

3.0

Sendbird AI = faster responses, happier customers, and fewer headaches. It’s the scalable, secure way to ace customer service.

19.79%

|

229.9K

|

5.0