**Supermoon** is your all-in-one **e-commerce and customer service communication management software** powered by AI. It helps businesses deliver top-notch support, build strong customer relationships, and save time—all from a single platform.

What are the features of Supermoon?

* **AI Customization**: Get **automatic reply suggestions**, message summaries, and **sentiment analysis** to personalize responses. * **AI Phone Assistant**: Handle calls with cutting-edge **AI voice technology**. * **CRM**: Store and access **customer info** effortlessly. * **Live Chat**: Embed **MoonChat** on your website for seamless conversations. * **Omnichannel Inbox**: Manage all support channels—**email, social media, live chat**—in one place. * **Shopify Integration**: Sync **order data, customer details, and support** effortlessly. * **Smart Contact Form**: Resolve inquiries instantly, cutting ticket volume by **70%**. * **Team Chat**: Keep your team connected with **channels or direct messages**.

What are the use cases of Supermoon?

* **E-commerce stores** streamlining returns and customer queries. * **Support teams** reducing response time with AI-powered replies. * **Small businesses** managing multiple customer channels without the chaos.

How to use Supermoon?

1. **Sign up** for Supermoon and connect your **Shopify or other platforms**. 2. **Train your AI** with your business info for smarter responses. 3. **Embed Live Chat** or Smart Contact Form on your website. 4. Let the AI handle repetitive questions while your team focuses on complex issues.

Can Supermoon handle phone calls?

Yes! The **AI Phone Assistant** manages calls with natural-sounding voice tech.

How does the Smart Contact Form reduce tickets?

It provides instant answers to common questions, cutting **up to 70% of ticket volume**.

Is there a free trial?

Absolutely! You can **try Supermoon for free** before committing.

Supermoon

3.0

67.18%

Supermoon is the ultimate AI-powered tool for e-commerce and customer service, helping businesses reply faster, reduce workload, and keep customers happy.

Added on: 2025.07.15

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