What is Supermoon?
Supermoon is your all-in-one e-commerce and customer service communication management software powered by AI. It helps businesses deliver top-notch support, build strong customer relationships, and save time—all from a single platform.
What are the features of Supermoon?
- AI Customization: Get automatic reply suggestions, message summaries, and sentiment analysis to personalize responses.
- AI Phone Assistant: Handle calls with cutting-edge AI voice technology.
- CRM: Store and access customer info effortlessly.
- Live Chat: Embed MoonChat on your website for seamless conversations.
- Omnichannel Inbox: Manage all support channels—email, social media, live chat—in one place.
- Shopify Integration: Sync order data, customer details, and support effortlessly.
- Smart Contact Form: Resolve inquiries instantly, cutting ticket volume by 70%.
- Team Chat: Keep your team connected with channels or direct messages.
What are the use cases of Supermoon?
- E-commerce stores streamlining returns and customer queries.
- Support teams reducing response time with AI-powered replies.
- Small businesses managing multiple customer channels without the chaos.
How to use Supermoon?
- Sign up for Supermoon and connect your Shopify or other platforms.
- Train your AI with your business info for smarter responses.
- Embed Live Chat or Smart Contact Form on your website.
- Let the AI handle repetitive questions while your team focuses on complex issues.
