**Responso** is an AI-driven customer support system designed specifically for eCommerce businesses. It helps you manage all your customer messages from various platforms like marketplaces, social media, and email in one place. With features like **automatic responses**, **multi-channel communication**, and **smart analytics**, Responso makes it easier to provide fast and effective customer service, boosting your sales and customer satisfaction. ---

What are the features of Responso?

* **Intelligent Autoresponder**: Respond to customer inquiries instantly with customizable templates and AI-powered replies. * **Multi-Channel Communication**: Manage messages from Amazon, eBay, Facebook, Instagram, and more in a single dashboard. * **Automatic Actions**: Automate repetitive tasks like assigning tickets to team members or triggering responses based on specific conditions. * **Analytics & Reports**: Track key metrics like response times, customer satisfaction, and product return rates to optimize your service. * **Returns & Refunds Module**: Simplify handling returns and refunds with automated processes and online forms. * **AI-Powered Assistance**: Use AI to draft replies, check order details, and improve your communication with customers. ---

What are the use cases of Responso?

* **eCommerce Store Owners**: Manage customer inquiries from your website, marketplaces, and social media in one place. * **Marketplace Sellers**: Reduce response times on platforms like Amazon, Allegro, and eBay to improve your ratings. * **Customer Support Teams**: Automate repetitive tasks and focus on resolving complex issues faster. * **Businesses with Multiple Channels**: Streamline communication from email, WhatsApp, and social media into a single inbox. ---

1. **Sign Up**: Create a free account on Responso’s website. 2. **Integrate Platforms**: Connect your marketplaces, social media, and email accounts to Responso. 3. **Set Up Autoresponders**: Create rules for automatic replies based on common customer inquiries. 4. **Automate Tasks**: Define workflows to assign tickets, trigger actions, or send notifications. 5. **Monitor & Analyze**: Use Responso’s dashboard to track performance and make data-driven decisions. ---

Responso Contact Email:

[bok@responso.com](mailto:bok@responso.com) ---

What platforms does Responso integrate with?

Responso integrates with marketplaces like Amazon, eBay, and Allegro, as well as social media platforms like Facebook and Instagram, and email services like Gmail.

Can I try Responso for free?

Yes, Responso offers a **14-day free trial** with full functionality. No credit card is required.

How does the AI-powered autoresponder work?

The AI uses context from conversations and order details to draft replies, helping you respond faster and more accurately.

Can I automate repetitive tasks?

Yes, Responso allows you to set up automatic actions like assigning tickets to team members or sending automated responses based on specific conditions. ---

Responso

5.0

99.44%

Responso is an AI-driven customer support tool that helps eCommerce businesses manage messages from multiple platforms in one place, automate repetitive tasks, and improve response times. ---

Added on: 2025.06.06

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#AI Customer Service #AI assistant #AI Response Generator #AI Chatbots #Email Assistant

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