What is Re:amaze?
Re:amaze is a simple and intuitive customer support software designed for online businesses. It combines various support channels like chat, social media, SMS, and email into one seamless platform, making it easier for teams to engage and convert customers.
What are the features of Re:amaze?
- Shared Inbox: A unified helpdesk for all your support channels.
- Live Chat: Engage customers with automated messaging and chatbots.
- Chatbots: Automate responses and enhance customer interactions.
- Push Campaigns: Boost sales with targeted notifications.
- AI Integration: Use AI to respond, create, and summarize customer inquiries.
- Customizable FAQ: Help customers help themselves with an easy-to-use FAQ center.
- Status Page: Keep customers informed about incidents or outages.
- Real-Time Monitoring: Track customer activity and send personalized messages.
What are the use cases of Re:amaze?
- E-commerce: Improve customer engagement and support during the shopping process.
- SaaS: Provide timely assistance and resources to users.
- Education: Facilitate communication between students and support staff.
- Travel and Hospitality: Enhance customer service with real-time chat features.
How to use Re:amaze?
- Sign Up: Start with a free 14-day trial.
- Set Up: Integrate your existing channels and customize your dashboard.
- Engage: Use chatbots and live chat to interact with customers.
- Monitor: Keep track of customer interactions and feedback.
