**Richpanel** is an AI-powered customer service platform designed specifically for ecommerce businesses. It helps brands manage emails, chats, and social media messages from a single dashboard while cutting support costs and improving efficiency. With features like AI automation, self-service portals, and seamless integrations, Richpanel guarantees faster responses and happier customers.

What are the features of Richpanel?

* **AI-Powered Help Desk**: Manage all customer queries (email, chat, social) in one place with smart automations. * **Self-Service Portal**: Let customers solve common issues (returns, order tracking) without agent help. * **Social Media AI Moderator**: Automatically filter spam and harmful comments on paid/organic channels. * **Sidekick AI**: Auto-replies to repetitive questions, helps agents draft responses, and supports translations. * **Guaranteed Savings**: 30% cost reduction and 30% fewer tickets—or your money back.

What are the use cases of Richpanel?

* **Ecommerce brands** drowning in support tickets can automate repetitive tasks. * **Growing businesses** needing to scale support without hiring more agents. * **Companies using Zendesk/Gorgias** looking for a more affordable, AI-driven alternative. * **Brands struggling with social media moderation** can auto-hide spam/troll comments.

How to use Richpanel?

1. **Book a demo** to see how Richpanel works. 2. **Migrate easily**—Richpanel handles data transfer from other help desks. 3. **Set up automations** to reduce manual work. 4. **Train your team** with quick onboarding videos. 5. **Launch self-service** to deflect common customer queries.

How does Richpanel guarantee cost savings?

If you don’t save 30% on support costs or reduce tickets by 30% in 60 days, you get a full refund.

Can Richpanel replace Zendesk/Gorgias?

Yes! It offers similar (or better) features at a lower cost, with painless migration.

Does the AI work for non-English support?

Yes, Sidekick AI supports 2-way translations for multilingual customer service.

Is there a free trial?

Yes, you can start a free trial to test Richpanel’s features.

Richpanel

5.0

39.65%

Richpanel is the AI-driven helpdesk that cuts ecommerce support costs by 30% while boosting efficiency. With self-service, AI moderation, and seamless integrations, it’s built to make customer service faster and smarter.

Added on: 2025.06.03

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