Crisp is a powerful messaging platform that centralizes communication, automates workflows, and enhances customer support.
Best Crisp Alternatives & Competitors 2026
A popular AI Customer Service tool with 1.3M monthly visits. We've analyzed 20 similar AI tools to help you compare features, popularity, and ratings. Find the perfect alternative for your needs.
Quick Comparison
(Top 5 by Traffic)| Tool | Visits | Top Market | Growth | Rating | Insight | Description |
|---|---|---|---|---|---|---|
 CrispCurrent | 1.3M | 🇺🇸 United States15.8% | -1.3% | - | 📈High Traffic Over 1M monthly visits. Widely recognized and stable choice. | Crisp is a powerful messaging platform that centralizes communication, automates workflows, and enhances customer support. |
 Klaviyo | 6.8M | 🇺🇸 United States40.4% | -17.0% | - | 📈High Traffic Over 1M monthly visits. Widely recognized and stable choice. | Klaviyo helps businesses grow with AI-driven email and SMS marketing, CRM, and 350+ integrations—all in one platform. |
 Freshchat | 1.5M | 🇺🇸 United States23.9% | -0.7% | - | 📈High Traffic Over 1M monthly visits. Widely recognized and stable choice. | Freshchat is an AI-powered messaging platform that helps businesses deliver exceptional customer support across multiple channels. With features like bot-driven support and proactive engagement, it’s a game-changer for customer service. |
 Respond.io | 1.4M | 🇲🇽 Mexico9.3% | +23.2% | - | 📈High Traffic Over 1M monthly visits. Widely recognized and stable choice. | Respond.io simplifies customer conversations with AI-powered chat management, helping businesses grow faster. Capture leads, boost sales, and keep customers happy—all from one platform. |
 Chative.IO | 343.7K | 🇻🇳 Vietnam48.1% | +21.7% | - | 📊Steady Growth Recent growth of 22%. Product is in a healthy upward trend. | Chative is an all-in-one customer engagement platform that combines live chat, AI-powered chatbots, and omnichannel messaging to help e-commerce businesses connect with customers, boost sales, and streamline operations. |
 SugarCRM | 182.3K | 🇺🇸 United States26.1% | +3.1% | - | ⭐Medium Scale 100K-1M monthly visits. Growing tool with active development. | SugarCRM is a powerful, AI-driven CRM platform that simplifies workflows, enhances customer relationships, and boosts sales performance. |
Data based on traffic metrics from December 2025
Top 20 Alternatives to Crisp
📈High Traffic
Freshchat is an AI-powered messaging platform that helps businesses deliver exceptional customer support across multiple channels. With features like bot-driven support and proactive engagement, it’s a game-changer for customer service.
1.5M
|5.0
🌱Emerging Tool
Kustomer is an all-in-one AI-powered CRM platform that combines omnichannel messaging, AI automation, and a unified customer view to deliver exceptional customer service.
74.1K
|5.0
⭐Medium Scale
Kommunicate is a flexible, AI-powered customer service platform that automates support, reduces costs, and delivers personalized experiences across multiple channels.
115.4K
|5.0
⭐Medium Scale
SugarCRM is a powerful, AI-driven CRM platform that simplifies workflows, enhances customer relationships, and boosts sales performance.
182.3K
|5.0
🌱Emerging Tool
Cresta enhances contact center operations with AI-driven insights and real-time support, improving CX and driving revenue.
71.0K
|5.0
🌱Emerging Tool
Cassidy is an AI automation platform that integrates with your tools to streamline tasks like customer support, lead qualification, and RFP processing, saving your team time and effort.
55.5K
|5.0
⭐Medium Scale
Chative is an all-in-one customer engagement platform that combines live chat, AI-powered chatbots, and omnichannel messaging to help e-commerce businesses connect with customers, boost sales, and streamline operations.
343.7K
|5.0
📈High Traffic
Klaviyo helps businesses grow with AI-driven email and SMS marketing, CRM, and 350+ integrations—all in one platform.
6.8M
|5.0
🌱Emerging Tool
Clerk Chat is a business messaging platform that enables AI-powered texting, mass messaging, and personalized communication across multiple platforms, making it ideal for businesses of all sizes.
89.0K
|5.0
📈High Traffic
Respond.io simplifies customer conversations with AI-powered chat management, helping businesses grow faster. Capture leads, boost sales, and keep customers happy—all from one platform.
1.4M
|5.0
🚀Super High Traffic
HubSpot is an all-in-one AI-powered platform that unifies marketing, sales, and service tools to help businesses grow better, faster, and smarter.
33.1M
|5.0
🌱Emerging Tool
Clarify is the AI-powered CRM that automates sales tasks, enriches leads, and unifies data—helping teams close deals faster.
78.9K
|5.0
🚀Super High Traffic
Salesforce is the world’s #1 AI CRM, offering tools for sales, service, marketing, and more. Start with Starter Suite, scale with Agentforce, and grow your business smarter.
91.4M
|5.0
🌱Emerging Tool
Zaia offers AI-powered employees that handle support, sales, and customer service 24/7, with a 7-day free trial and no coding required.
41.7K
|4.0
⭐Medium Scale
Omnichat merges messaging apps, AI, and automation to 5x conversions for 5,000+ brands.
558.0K
|5.0
🚀Super High Traffic
Zendesk is a comprehensive customer service platform that combines AI, automation, and multi-channel support to help businesses deliver exceptional customer experiences.
75.6M
|5.0
📈High Traffic
Instantly.ai is your all-in-one solution for scaling email outreach, improving deliverability, and closing more deals with AI-powered tools.
2.8M
|5.0
⭐Medium Scale
JustCall supercharges business communication with AI-powered calling, texting, and analytics—perfect for sales and support teams.
625.1K
|5.0
⭐Medium Scale
klink.cloud is a unified omnichannel contact center platform with AI automation, virtual numbers, and real-time analytics for seamless customer support.
184.4K
|5.0
⭐Medium Scale
Callbell simplifies customer support by merging WhatsApp, Messenger, Instagram, and Telegram chats into one platform. Automate replies, run campaigns, and grow your business—all from a single dashboard.
830.7K
|5.0