What is Perfect Wiki?

**Perfect Wiki** is an AI-powered knowledge base tool that integrates seamlessly with Microsoft Teams. It transforms your company’s SOPs, FAQs, manuals, and guides into a self-service help center, making it easier for colleagues and customers to find answers quickly. With its **AI Knowledge Bot**, repetitive questions are handled automatically, saving time and effort.

What are the features of Perfect Wiki?

* **AI Knowledge Bot**: Answers questions in real-time with 100% AI-generated responses based on your data. * **Seamless Integration**: Works directly within Microsoft Teams, eliminating the need to switch contexts. * **Weekly AI Reports**: Provides insights into missing or outdated content, popular pages, and user engagement. * **Version Control**: Track changes and restore previous versions of your content. * **Customizable Access**: Control who can edit or view your knowledge base.

What are the use cases of Perfect Wiki?

* **Internal Knowledge Sharing**: Create a centralized hub for company procedures and FAQs. * **Customer Support**: Provide instant answers to customer queries through the AI Knowledge Bot. * **Team Collaboration**: Collaborate on documents and share knowledge effortlessly within Teams. * **Training & Onboarding**: Use interactive tables of content and linking systems for structured training materials.

How to use Perfect Wiki?

* **Pin Help Center**: Add the Help Center tab to any Microsoft Teams channel. * **Create Content**: View, create, and edit content directly within Teams. * **Set Up Knowledge Bot**: Pin the bot in your Teams chat or channels for instant AI responses. * **Monitor Activity**: Check weekly AI-generated reports to improve your knowledge base.

What is a wiki anyway?

A wiki is a site containing information contributed by multiple people and updated regularly. It can be public or internal, like Perfect Wiki.

How secure is Perfect Wiki?

All user content is encrypted in transit using TLS 1.2+ with perfect forward secrecy. Data is stored in US and EU regions of Google Cloud.

Does Perfect Wiki have version control?

Yes, you can browse through page revision history and restore earlier versions.

Can I lock a page from being edited?

Yes, you can give full access to a few people while others have view-only access.

Can I import content from other sources?

Yes, you can import content from Microsoft Teams’ built-in wiki, Word, HTML, MHT, TXT, and markdown files.

Do I need to manually add members to Perfect Wiki?

No, all organization members automatically gain access once it’s added to a channel.

Perfect Wiki

3.0

61.49%

Perfect Wiki is a game-changer for knowledge management, offering seamless integration with Microsoft Teams, AI-powered responses, and robust security features. It’s perfect for teams looking to streamline internal and external knowledge sharing.

Added on: 2025.04.02

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#AI Chatbots #Customer Support #Human Resources

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