What is Tidio?
Tidio is a game-changing AI-powered customer service platform that helps businesses convert leads, boost sales, and streamline support—all in one place. Whether you run an ecommerce store, a fintech startup, or any customer-focused business, Tidio’s Lyro AI Agent can automate up to 64% of support tasks, freeing your team to focus on what really matters.
What are the features of Tidio?
- Lyro AI Agent: Automates 64% of customer inquiries across chat, email, and social media—in 12 languages.
- Live Chat: Real-time support to improve conversions and customer satisfaction.
- Help Desk: A centralized dashboard for managing tickets, chats, and multichannel support.
- Flows: No-code automation to capture leads and boost sales at key customer journey moments.
- Analytics: Track performance, optimize workflows, and make data-driven decisions.
What are the use cases of Tidio?
- Ecommerce stores can reduce response times and increase self-service resolution rates.
- Support teams can automate repetitive tasks like refunds and order updates.
- Sales teams can convert more leads with smart chat automation.
- Multilingual businesses can scale support without hiring extra staff.
How to use Tidio?
- Sign up for free—no credit card needed.
- Install Tidio on your website or integrate it with Shopify, WordPress, etc.
- Set up Lyro AI by feeding it your FAQs and knowledge base.
- Customize Flows to automate lead capture and sales funnels.
- Monitor analytics to fine-tune performance.
