What is Glassix?
Glassix is your all-in-one AI customer support platform that unifies messaging, automates responses, and boosts satisfaction. Whether you're handling chats, emails, or social media, Glassix keeps everything in one place—saving time and delighting customers.
What are the features of Glassix?
- Unified InboxManage all customer conversations—WhatsApp, email, live chat, and more—in a single dashboard.
- AI-Powered ChatbotsBuild no-code bots with GPT-4 smarts to handle 35%+ of inquiries automatically.
- Cross-Channel ContinuitySwitch between WhatsApp, iMessage, and social media without losing context.
- Real-Time Agent TakeoverJump into bot chats instantly to close deals or resolve tricky issues.
- Rich Media SharingSend videos, docs, and voice notes to make interactions more personal.
What are the use cases of Glassix?
- E-commerceCut response times and boost sales with 24/7 chatbot support.
- HospitalityStreamline guest requests across WhatsApp, email, and Messenger.
- BankingSecurely handle sensitive queries with AI and human teamwork.
- EducationAutomate FAQs so staff focus on complex student needs.
How to use Glassix?
- Sign up for a free trial—no credit card needed.
- Connect your channels(WhatsApp, email, etc.) in minutes.
- Build chatbot flowswith drag-and-drop tools or custom AI.
- Route conversationsto the right agents using smart rules.
- Track performancewith real-time analytics.









