What is Capacity Conversational AI Software?
Capacity is your go-to AI-powered platform for faster, smarter customer and team support. It combines chat, voice, email, and automation to cut response times, boost efficiency, and keep conversations natural—just like talking to a real person.
What are the features of Capacity Conversational AI Software?
- Intelligent Virtual Agents: AI handles chats, calls, and emails 24/7.
- Agent Assist: Real-time AI tips help live agents resolve issues faster.
- Conversational AI: Natural-sounding voices, multilingual support, and emotion detection.
- Workflow Automation: Streamline repetitive tasks with smart bots.
- Security & Integrations: Enterprise-grade protection + 250+ prebuilt tools.
What are the use cases of Capacity Conversational AI Software?
- Customer Support: Instant answers, fewer hold times.
- Sales & Marketing: AI-driven campaigns and lead generation.
- HR & IT: Automate onboarding, tech support, and benefits queries.
- Contact Centers: Smarter call routing and fraud detection.
How to use Capacity Conversational AI Software?
- Request a demo to see it in action.
- Pick your use case (chat, voice, workflows, etc.).
- Integrate with your existing tools (CRM, helpdesk, etc.).
- Train your AI with custom voices or brand-specific answers.
