Toma

What is Toma?

Toma is an AI automation platform designed specifically for dealerships. It streamlines customer communications and operational tasks, helping dealerships increase revenue and improve customer experiences through conversational AI.

What are the features of Toma?

• Automated Customer Communications

  Toma handles inquiries and appointments without human intervention.
• Operational Task Automation

  Automate repetitive tasks like scheduling and reminders to save time.
• Integration with Dealership Software

  Works seamlessly with existing systems, adapting to various vendor websites.
• Real-Time Call Intelligence

  Analyzes and reports key call details to ensure no opportunity is missed.
• Omnichannel Support

  Communicates via phone, web chat, and SMS for a comprehensive customer experience.

What are the use cases of Toma?

• Receptionist Services

  Automate appointment bookings and customer inquiries.
• Recall Management

  Notify customers about open recalls and schedule appointments automatically.
• Parts Orders

  Streamline parts requests and track orders effortlessly.
• Service Appointments

  Book and manage service appointments 24/7 without human input.
• Appointment Reminders

  Send automated reminders to reduce no-shows and boost revenue.

How to use Toma?

1. Sign Up

   Create an account on the Toma platform.
2. Integrate

   Connect Toma with your dealership's existing software.
3. Customize Workflows

   Set up automated tasks that fit your dealership's needs.
4. Monitor Performance

   Use call intelligence reports to track success and optimize operations.