Question 1

What is Numa?

Accepted Answer

**Numa | AI for Dealerships** is revolutionizing how dealerships operate by leveraging modern Generative-AI. This innovative platform autonomously captures every repair order (RO), schedules service appointments, and delivers real-time service updates, ensuring that your customers are always in the loop.

Question 2

What are the features of Numa?

Accepted Answer

* **AI Agents**: The first AI Agent platform designed to rescue missed calls, automate scheduling, and provide full communication visibility.
* **Appointment Booking**: Automate appointment booking with voice technology that answers calls, detects intent, and schedules appointments seamlessly.
* **Customer Loyalty**: Enhance customer satisfaction with automated status updates that keep customers informed and engaged.
* **Smart Routing**: Ensure every conversation meets your dealership's needs and customer priorities through intelligent routing and labeling.
* **DMS Integrations**: Leverage pre-built integrations for complete visibility into customer conversations and live activity.

Question 3

What are the use cases of Numa?

Accepted Answer

* **Increased Profits**: Dealerships using Numa have reported a **40% increase in profits**.
* **Improved Customer Satisfaction Index (CSI)**: Achieve CSI goals consistently, with reports of hitting the mark 7 out of the last 8 months.
* **Sales Boost**: Sales consultants can sell an average of **15 cars a month** by effectively responding to conversations in the Numa Sales Inbox.

Question 4

How to use Numa?

Accepted Answer

1. Sign up for a demo to see how Numa can transform your dealership.
2. Integrate Numa with your existing systems for seamless operation.
3. Train your staff on using AI Agents to maximize efficiency and customer engagement.

Question 5

How does Numa improve dealership performance?

Accepted Answer

Numa uses AI to automate tasks like call handling and appointment scheduling, allowing staff to focus on customer service.

Question 6

Can Numa help with missed calls?

Accepted Answer

Yes, Numa's AI Agents are designed to rescue missed calls and ensure every customer is attended to.

Question 7

What kind of results can I expect from using Numa?

Accepted Answer

Many dealerships have seen significant increases in profits and customer satisfaction after implementing Numa.