Meet **HeiChat**, the e-commerce AI chatbot plugin powered by ChatGPT. It's designed to transform your online shopping experience, making customer interactions smoother and more efficient. Compatible with platforms like **Shopify**, **WooCommerce**, and **ShopLine**, HeiChat learns your site policies and products automatically, ensuring it can handle customer queries in over **70 languages**.

What are the features of HeiChat?

* **Easy Setup**: Get started in just three simple steps—no technical skills required! * **24/7 Support**: Provide personalized answers around the clock, eliminating customer frustration. * **Product Recommendations**: Suggest up to **20,000 products** based on customer inquiries. * **Customizable AI**: Train your chatbot to improve its responses and adapt to your business needs. * **Analytics Dashboard**: Gain insights into customer behavior and preferences to enhance your service.

What are the use cases of HeiChat?

* **Customer Support**: Handle repetitive FAQs and free up your time for more critical tasks. * **Sales Boost**: Engage customers effectively, leading to increased conversion rates. * **Inventory Management**: Focus on curating products while the chatbot manages customer inquiries.

To install HeiChat, simply navigate to your dashboard, click on "Install to your store," and follow the prompts. You can either paste the provided code snippet into your website's header or use partner integrations like Shopify or WordPress.

HeiChat is a no-code AI chatbot builder that provides instant answers to customer questions 24/7.

What are the differences between the HeiChat Shopify app and the website version?

The Shopify app is specifically built for Shopify and deeply integrated, while the website version is more general-purpose.

How can I add my chatbot to my website?

You can add it by going to your dashboard and clicking on "Install." You can install it manually or use partner integrations.

Does it support other languages?

Yes, HeiChat supports over 70 languages, responding based on the customer's language.

Can I give my chatbots additional instructions?

Yes, you can customize parameters like contact info and welcome messages.

Does it use ChatGPT or GPT-4?

Yes, HeiChat uses GPT-3.5/GPT-4/Claude AI technology for accurate responses.

Where is my data stored?

Your data is securely stored on Amazon Web Services servers.

Can I answer manually to a customer?

Yes, the Shopify app allows for manual responses, with more features coming soon.

Which websites can I embed my widget on?

You can embed HeiChat on any website.

Can I train the AI to give more accurate answers?

Yes, HeiChat offers a feature to train and fine-tune the AI's responses.

How often is my website data refreshed?

This feature is in development and will be available soon.

Do I need to know programming to use HeiChat?

No, HeiChat is a no-code chatbot builder, easy to use for everyone.

HeiChat

4.0

21.93%

HeiChat is an AI chatbot that enhances e-commerce customer service, providing instant support and product recommendations.

Added on: 2025.02.19

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#AI Chatbots #E-commerce Assistant

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