What is HeiChat?
Meet HeiChat, the e-commerce AI chatbot plugin powered by ChatGPT. It's designed to transform your online shopping experience, making customer interactions smoother and more efficient. Compatible with platforms like Shopify, WooCommerce, and ShopLine, HeiChat learns your site policies and products automatically, ensuring it can handle customer queries in over 70 languages.
What are the features of HeiChat?
- Easy Setup: Get started in just three simple steps—no technical skills required!
- 24/7 Support: Provide personalized answers around the clock, eliminating customer frustration.
- Product Recommendations: Suggest up to 20,000 products based on customer inquiries.
- Customizable AI: Train your chatbot to improve its responses and adapt to your business needs.
- Analytics Dashboard: Gain insights into customer behavior and preferences to enhance your service.
What are the use cases of HeiChat?
- Customer Support: Handle repetitive FAQs and free up your time for more critical tasks.
- Sales Boost: Engage customers effectively, leading to increased conversion rates.
- Inventory Management: Focus on curating products while the chatbot manages customer inquiries.
How to use HeiChat?
To install HeiChat, simply navigate to your dashboard, click on "Install to your store," and follow the prompts. You can either paste the provided code snippet into your website's header or use partner integrations like Shopify or WordPress.
