What is Aidbase?
Aidbase is an AI-powered support ecosystem designed to help SaaS startups and eCommerce businesses streamline their customer service. With features like an AI chatbot, ticketing system, and email support, Aidbase empowers users to help themselves while reducing the workload on your support team.
What are the features of Aidbase?
- AI Chatbot: Trained on your data, it provides human-like support 24/7.
- Ticket Form: Customizable forms to collect user information efficiently.
- Email Inbox: Unified inbox for handling all support emails.
- FAQ & Knowledge Base: Create and manage a searchable knowledge base.
- Identify Knowledge Gaps: Improve AI models by spotting missing information.
- SDKs, APIs & Webhooks: Seamless integration with your existing tools.
What are the use cases of Aidbase?
- SaaS Startups: Reduce response time and improve customer satisfaction.
- eCommerce Businesses: Automate customer service and handle inquiries faster.
- Internal Support: Use the chatbot for internal knowledge sharing.
How to use Aidbase?
- Install via npm:
npm install @aidbase/chat - Customize: Add your branding, colors, and logos.
- Integrate: Use JavaScript or React to embed chatbots and ticket forms.
- Monitor: Identify knowledge gaps and retrain your AI models.
