What is Runnr.ai?
Meet Runnr.ai, your friendly AI virtual concierge designed specifically for the hospitality industry. It helps hotels and holiday parks reduce repetitive tasks and automate upselling, all while engaging with guests through popular platforms like WhatsApp and Booking.com.
What are the features of Runnr.ai?
- Conversational AI: Engages guests in real-time, answering their questions and providing information effortlessly.
- Unified Inbox: Centralizes all guest interactions, making it easy to manage conversations from various platforms.
- Proactive Messaging: Reaches out to guests with personalized offers and information, enhancing their experience from booking to checkout.
- Automated Upselling: Increases revenue by promoting relevant offers during guest interactions.
- Multilingual Support: Communicates in over 100 languages, ensuring every guest feels at home.
What are the use cases of Runnr.ai?
- Guest Communication: Automate responses to common inquiries, freeing up staff for more complex tasks.
- Online Check-in: Simplify the arrival process with secure check-in links sent via SMS or WhatsApp.
- Payment Collection: Facilitate easy online payments during check-in, reducing friction at the front desk.
- Feedback Collection: Gather guest feedback in real-time to improve services and offerings.
How to use Runnr.ai?
- Sign Up: Create an account on the Runnr.ai platform.
- Integrate: Connect Runnr.ai with your property management system (PMS) and other tools.
- Customize: Set up automated messages and upsell offers tailored to your guests.
- Engage: Start interacting with guests through WhatsApp, SMS, or Booking.com.
