What is HiJiffy Guest Communications Hub?
Welcome to HiJiffy, your ultimate Guest Communications Hub designed to enhance the hospitality experience. With our AI-powered solutions, we help hotels, resorts, and hostels streamline their operations, boost direct bookings, and improve guest satisfaction.
What are the features of HiJiffy Guest Communications Hub?
- Instant Query Resolution: Answer over 85% of guest queries instantly on your website, social media, or WhatsApp.
- AI Virtual Assistant: Simplify the booking process with a chat-based assistant that guides users step-by-step.
- Automated Messaging: Send welcome messages and automated updates before, during, and after check-in.
- Digital Check-In: Connect your Property Management System (PMS) for seamless pre-check-in forms and digital keys.
- In-Stay Requests: An AI concierge handles guest requests and directs them to the appropriate team.
- Personalized Campaigns: Automate upsell and cross-sell campaigns to enhance revenue opportunities.
- Satisfaction Surveys: Collect guest feedback during their stay to improve services.
- Streamlined Check-Out: Automate messages to simplify the check-out process.
What are the use cases of HiJiffy Guest Communications Hub?
- Hotels: Enhance guest experience with instant support and personalized communication.
- Resorts: Automate guest interactions to focus on providing unique experiences.
- Hostels: Manage multiple queries efficiently, reducing the workload on staff.
How to use HiJiffy Guest Communications Hub?
- Set Up: We handle the initial setup for you, ensuring a smooth start.
- Customize: Tailor the chatbot's look and feel to match your brand.
- Integrate: Connect with existing systems for seamless operations.
- Monitor: Use our console to track performance and guest feedback.
