What is Cekura?
Cekura is your go-to platform for testing and monitoring AI voice agents, ensuring they deliver smooth, reliable conversations every time. With a $2.4M backing and support from YCombinator, Cekura helps businesses automate and optimize voice and chat agents in minutes—not weeks.
What are the features of Cekura?
- Thousands of Scenarios: Test your agent against a library of pre-built or custom scenarios.
- Parallel Calling: Get actionable evaluations in minutes, not hours.
- Personality Testing: Simulate interactions with different personas (e.g., impatient users, professional tones).
- Real Conversation Replay: Identify and fix recurring issues by replaying problematic conversations.
- Compliance Checks: Ensure your agent doesn’t skip critical disclaimers or checks.
- Real-Time Monitoring: Track performance with detailed logs, alerts, and trend analysis.
What are the use cases of Cekura?
- Customer Support: Automate calls and ensure consistent service quality.
- Outbound Sales: Test how your agent handles sales pitches and objections.
- Clinic Receptionist: Simulate patient interactions for accuracy and empathy.
- Debt Collection: Verify compliance and responsiveness in sensitive conversations.
- AI Coaching: Monitor coaching sessions for effectiveness and clarity.
How to use Cekura?
- Sign up or request a demo on the Cekura website.
- Upload or create test scenarios (use pre-built or custom workflows).
- Run tests with different personas and evaluate metrics like empathy, responsiveness, and hallucinations.
- Monitor live calls and get instant alerts for issues.
- Optimize based on insights and repeat testing.
