Question 1

What is Cekura?

Accepted Answer

**Cekura** is your go-to platform for **testing and monitoring AI voice agents**, ensuring they deliver smooth, reliable conversations every time. With a $2.4M backing and support from YCombinator, Cekura helps businesses automate and optimize voice and chat agents in minutes—not weeks.

Question 2

What are the features of Cekura?

Accepted Answer

* **Thousands of Scenarios**: Test your agent against a library of pre-built or custom scenarios.  
* **Parallel Calling**: Get actionable evaluations in minutes, not hours.  
* **Personality Testing**: Simulate interactions with different personas (e.g., impatient users, professional tones).  
* **Real Conversation Replay**: Identify and fix recurring issues by replaying problematic conversations.  
* **Compliance Checks**: Ensure your agent doesn’t skip critical disclaimers or checks.  
* **Real-Time Monitoring**: Track performance with detailed logs, alerts, and trend analysis.

Question 3

What are the use cases of Cekura?

Accepted Answer

* **Customer Support**: Automate calls and ensure consistent service quality.  
* **Outbound Sales**: Test how your agent handles sales pitches and objections.  
* **Clinic Receptionist**: Simulate patient interactions for accuracy and empathy.  
* **Debt Collection**: Verify compliance and responsiveness in sensitive conversations.  
* **AI Coaching**: Monitor coaching sessions for effectiveness and clarity.

Question 4

How to use Cekura?

Accepted Answer

1. **Sign up** or request a demo on the Cekura website.  
2. **Upload or create** test scenarios (use pre-built or custom workflows).  
3. **Run tests** with different personas and evaluate metrics like empathy, responsiveness, and hallucinations.  
4. **Monitor live calls** and get instant alerts for issues.  
5. **Optimize** based on insights and repeat testing.

Question 5

Cekura Contact Email:

Accepted Answer

founders@cekura.ai

Question 6

How fast can I start testing my AI agent?

Accepted Answer

You can launch tests in **minutes**—no lengthy setup required.

Question 7

Does Cekura support custom personas?

Accepted Answer

Yes! You can create or choose from personas like "impatient user" or "professional tone."

Question 8

Can I replay old conversations to fix issues?

Accepted Answer

Absolutely. Replay past trouble spots to prevent future failures.

Question 9

What industries does Cekura work for?

Accepted Answer

It’s versatile—works for healthcare, sales, customer support, legal intake, and more.