What is AiChat?
AiChat offers Agentic AI-powered chatbots designed to boost customer engagement across support, sales, and marketing channels. These smart chatbots provide natural, human-like conversations, helping businesses automate tasks, increase sales, and improve customer satisfaction—all in one easy-to-use platform.
What are the features of AiChat?
- Agentic AI: Chatbots that understand intent deeply, reason through tasks, and respond naturally.
- Omnichannel Support: Engage customers on WhatsApp, Messenger, Instagram, LINE, KakaoTalk, and more.
- Conversational Sales & Marketing: Deliver personalized 1:1 conversations with smart automation tools.
- Voice AI: Hands-free, instant voice responses for effortless brand interaction.
- Agent CoPilot: Helps live agents by providing real-time suggestions and managing knowledge bases.
- Flows Builder: Create automated conversation paths with drag-and-drop ease.
- Commerce Integration: Enable customers to complete purchases directly within chat.
- Multi-language & Sentiment Analysis: Understand slang, local language, and customer emotions for better responses.
- Analytics & Insights: Track performance and optimize chatbot interactions continuously.
What are the use cases of AiChat?
- Customer Support: Automate FAQs and handle over 70% of inquiries without human intervention.
- Sales & Lead Generation: Capture up to 80% of leads’ contact info and convert conversations into sales.
- Marketing Automation: Segment customers and send personalized offers in real time.
- Retail & E-commerce: Increase conversions with cart abandonment recovery and instant purchase options.
- Tourism & Hospitality: Provide instant guest support and booking assistance.
- Telecommunications & Healthcare: Deliver quick, accurate information and streamline customer service.
How to use AiChat?
- Engage: Set up chatbots to respond instantly to FAQs and engage visitors 24/7.
- Qualify: Automatically qualify leads and sync data with your CRM.
- Convert: Nurture leads with personalized messages and connect them to sales agents.
- Keep: Use analytics to measure success and improve chatbot performance.
- Combine Flows & AI Agent: Use Flows for structured tasks and AI Agent for natural, complex conversations.
