Best 247.ai Alternatives & Competitors 2026

[24]7.ai offers an AI-powered CX platform that transforms customer experiences, from acquisition to retention, across multiple industries.

A popular AI Customer Service tool with 45.9K monthly visits. We've analyzed 20 similar AI tools to help you compare features, popularity, and ratings. Find the perfect alternative for your needs.

Quick Comparison

(Top 5 by Traffic)
ToolVisitsTop MarketGrowthRating
247.ai
247.aiCurrent
45.9K
🇮🇳
India55.5%
+46.3%
-
Zendesk
Zendesk
75.6M
🇺🇸
United States31.3%
+4.2%
-
Sendbird
Sendbird
229.9K
🇺🇸
United States19.8%
+5.0%
-
CustomGPT.ai
CustomGPT.ai
162.9K
🇺🇸
United States18.4%
+3.6%
-
Verint
Verint
156.4K
🇺🇸
United States16.2%
-4.8%
-
Kommunicate
Kommunicate
115.4K
🇮🇳
India9.4%
+34.6%
-
Data based on traffic metrics from December 2025

Top 20 Alternatives to 247.ai

Kapture CX
🌱Emerging Tool

Kapture CX enhances customer experience with AI-driven solutions tailored for various industries.

IN
56.49%
|
27.9K
|
4.0
CrescendoCX
🌱Emerging Tool

Crescendo.ai combines AI-powered automation with human expertise to transform customer service. It’s fast, accurate, and scales effortlessly—backed by a performance guarantee.

US
28.95%
|
71.4K
|
5.0
Kustomer
🌱Emerging Tool

Kustomer is an all-in-one AI-powered CRM platform that combines omnichannel messaging, AI automation, and a unified customer view to deliver exceptional customer service.

US
30.72%
|
74.1K
|
5.0
Zendesk
🚀Super High Traffic

Zendesk is a comprehensive customer service platform that combines AI, automation, and multi-channel support to help businesses deliver exceptional customer experiences.

US
31.34%
|
75.6M
|
5.0
Cresta AI
🌱Emerging Tool

Cresta enhances contact center operations with AI-driven insights and real-time support, improving CX and driving revenue.

US
61.87%
|
71.0K
|
5.0
CustomGPT.ai
Medium Scale

CustomGPT.ai is the #1 no-code platform for building custom AI agents, offering secure, efficient, and scalable solutions for businesses of all sizes.

US
18.35%
|
162.9K
|
5.0
Verint
Medium Scale

Verint CX Automation delivers AI-powered outcomes to enhance customer experience, reduce costs, and boost efficiency.

US
16.22%
|
156.4K
|
5.0
Kommunicate
Medium Scale

Kommunicate is a flexible, AI-powered customer service platform that automates support, reduces costs, and delivers personalized experiences across multiple channels.

IN
9.40%
|
115.4K
|
5.0
Sendbird
Medium Scale

Sendbird AI = faster responses, happier customers, and fewer headaches. It’s the scalable, secure way to ace customer service.

US
19.79%
|
229.9K
|
5.0
Cognigy
🌱Emerging Tool

Cognigy’s AI-powered customer service agents deliver fast, personalized, and exceptional support across voice and chat, transforming how businesses engage with their customers.

US
24.78%
|
93.9K
|
5.0
Seasalt.ai
🌱Emerging Tool

Seasalt.ai empowers businesses with AI-driven conversation tools for customer engagement, outreach, and insights, making interactions natural, personalized, and actionable.

TW
37.55%
|
97.1K
|
5.0
Mixdesk
🌱Emerging Tool

Mixdesk offers AI-driven solutions for global marketing and customer service.

HK
27.05%
|
29.4K
|
4.0
Symph AI
🌱Emerging Tool

Symph AI offers cutting-edge AI solutions to streamline business processes, enhance customer satisfaction, and drive innovation across various industries.

PH
60.66%
|
27.3K
|
4.0
Observe.AI
Medium Scale

Observe.AI is your go-to AI platform for enhancing contact center performance, automating customer interactions, and driving operational efficiency.

US
69.11%
|
108.0K
|
5.0
Chat | Cohere
Medium Scale

Cohere is the ultimate AI platform for enterprises, offering secure, scalable, and customizable solutions to transform workflows and enhance productivity.

US
23.66%
|
616.7K
|
5.0
HubSpot
🚀Super High Traffic

HubSpot is an all-in-one AI-powered platform that unifies marketing, sales, and service tools to help businesses grow better, faster, and smarter.

US
38.89%
|
33.1M
|
5.0
SugarCRM
Medium Scale

SugarCRM is a powerful, AI-driven CRM platform that simplifies workflows, enhances customer relationships, and boosts sales performance.

US
26.05%
|
182.3K
|
5.0
Salesforce AI
🚀Super High Traffic

Salesforce Einstein is the ultimate AI solution for CRM, offering predictive and generative AI tools to boost productivity and personalize customer experiences.

US
38.52%
|
91.4M
|
5.0
Cyara
🌱Emerging Tool

Cyara’s AI-Led CX Transformation Platform helps businesses deliver flawless customer experiences across all channels, ensuring satisfaction and loyalty. ---

US
43.16%
|
25.9K
|
4.0
ServiceNow
📈High Traffic

ServiceNow is an AI-powered platform that automates workflows, enhances productivity, and delivers exceptional customer and employee experiences.

US
40.35%
|
3.8M
|
5.0
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