Leena AI

What is Leena AI?

Leena AI is an agentic AI platform that provides pre-built and custom AI assistants for enterprise HR, IT, and finance back-office operations. It connects to existing backend systems through over 200 integrations and supports voice interactions in more than 100 languages. Access requires booking a demo with the vendor.

What are the features of Leena AI?

• Pre-built departmental assistants

  Ships with configured agents for HR (Harrison), IT (Iris), and Finance (Fiona) that include tools, integrations, and agent operating protocols.
• Custom assistant builder

  A platform (Leena AI Forge) to create, train, and deploy proprietary AI assistants tailored to specific business processes.
• System connectivity

  Supports over 200 enterprise integrations alongside built-in MCP and A2A protocols to connect with other AI agents or backend systems without writing connectors.
• Observability and governance

  Provides role-based access, policy guardrails, and full audit trails to track AI actions and enforce permissions.
• Multilingual voice support

  Voice-enabled assistants operate continuously and support more than 100 languages.

What are the use cases of Leena AI?

• Replacing legacy helpdesk systems

  Deploying an HR helpdesk across 70+ properties in five weeks while sunsetting ServiceNow, accessible via Teams, iOS, and Android.
• Automating tier-1 IT requests

  Activating password reset automation that received 49 uses on the first day before formal employee training began.
• Cross-department ticket deflection

  Reducing average ticket turnaround from two days to six hours across HR, IT, and finance workflows.