What is Bolna AI?
Bolna AI is a cutting-edge Voice AI platform designed to help businesses in India scale their customer support, sales, and recruitment efforts. With the ability to handle thousands of inbound and outbound calls in multiple Indian languages, including Hindi, Hinglish, Tamil, and Telugu, Bolna AI makes it easy for companies to connect with their customers and candidates in their preferred language. Whether you're a small startup or a large enterprise, Bolna AI provides natural, context-aware voice agents that can understand and respond to complex queries, making your operations more efficient and effective.
What are the features of Bolna AI?
- Multilingual Support: Conversational AI agents that can speak and understand 10+ Indian and foreign languages, ensuring seamless communication with a diverse audience.
- Natural Conversations: Agents that can handle interruptions and respond quickly, with less than 300ms latency, making interactions feel more human-like.
- Bulk Calling at Scale: Run campaigns with thousands of AI calls simultaneously, allowing you to reach a large number of customers or candidates efficiently.
- Human-in-the-Loop: Instantly transfer calls to a real agent when needed, ensuring that complex issues are handled by human experts.
- Custom API Triggers: Call external APIs in real-time during live conversations, enabling dynamic and personalized interactions.
- Workflow Integration: Easy integration with popular tools like n8n, Make.com, and Zapier, streamlining your business processes.
- 100% Data Privacy: India/USA-specific data residency and on-prem deployment options, ensuring your data is secure and compliant with local regulations.
What are the use cases of Bolna AI?
- Customer Support: Provide 24/7 support in multiple languages, improving customer satisfaction and reducing wait times.
- Sales Outreach: Automate lead generation and follow-ups, increasing the efficiency of your sales team.
- Recruitment: Conduct initial screening and provide candidate support, enhancing the hiring process and reducing drop-offs.
- E-commerce: Handle cart recovery, surveys, and collections, while also answering real questions and sharing relevant links.
- Healthcare: Offer patient support and appointment scheduling, improving access to healthcare services.
- Education: Provide student support and information, enhancing the learning experience for students and parents.
How to use Bolna AI?
- Sign in to the Bolna AI Dashboard and create an account.
- Choose a pre-built template or build your own custom voice agent from scratch.
- Configure the agent's settings, including language, call scripts, and API integrations.
- Trigger calls or campaigns, or connect the agent to your phone number.
- Monitor and analyze call data to optimize performance and improve future interactions.
