What is PetsApp?
PetsApp is an all-in-one platform designed to help veterinary teams streamline client communication and practice management. It combines text, SMS, and WhatsApp chat, appointment booking, video calls, reminders, digital payments, and tools like CoPilot, Wellness Plans, Loyalty Plans, Scribe, and CRM — all in one place. Trusted by over 15,000 veterinary professionals worldwide, PetsApp helps practices boost revenue, reduce missed appointments, and improve client satisfaction.
What are the features of PetsApp?
- Multi-Channel Messaging: Chat with clients via text, SMS, or WhatsApp from a single inbox.
- Appointment Booking & Reminders: Let clients book online and get automated reminders to reduce no-shows.
- Video Calls & Telemedicine: Conduct virtual consultations directly through the platform.
- Digital Payments: Process transactions securely and quickly.
- Wellness & Loyalty Plans: Manage health plans and loyalty programs to increase client retention.
- CoPilot & Scribe: AI-powered tools to assist with note-taking and workflow automation.
- Built-in CRM: Keep all client and pet data organized and accessible.
What are the use cases of PetsApp?
- A busy veterinary practice wants to reduce missed calls and improve response times — PetsApp’s chat and automated reminders help.
- A mobile veterinary clinic needs to coordinate schedules and communicate with clients on the go — PetsApp works on mobile and desktop.
- A practice wants to increase revenue and wellness plan uptake — PetsApp’s reminders and plan management features boost enrollment by up to 50%.
- A team struggling with administrative overload uses Scribe and CoPilot to save hours on documentation.
How to use PetsApp?
- Start by scheduling a demo on the PetsApp website to see the platform in action.
- Once onboarded, connect your existing systems and import client data.
- Set up your messaging channels (SMS, WhatsApp) and customize automated reminders.
- Train your team on using the unified inbox, video calls, and payment features.
- Use the reporting dashboard to track metrics like appointment bookings and revenue changes.
