Glia is a **Digital Customer Service Technology** designed for financial services and beyond. It helps businesses **drive sales**, **increase customer loyalty**, and **modernize support** through innovative solutions like **AI management**, **video chat**, and **co-browsing**. Whether you're in banking, insurance, or healthcare, Glia offers tools to enhance customer experience and operational efficiency.

What are the features of Glia?

* **Digital-Centric Support**: Assist customers online with seamless digital tools. * **Phone-Centric Support**: Provide expert help via phone for those who prefer traditional methods. * **Video Banking**: Offer personalized, face-to-face service remotely. * **AI Management**: Manage chatbots and virtual assistants to streamline customer interactions. * **CoBrowsing**: Guide customers collaboratively on-screen for better problem-solving.

What are the use cases of Glia?

* **Banking**: Bring the in-branch experience online for personalized service. * **Credit Unions**: Enhance member engagement with modern digital tools. * **Insurance**: Improve customer acquisition and satisfaction through AI-driven solutions. * **Healthcare**: Deliver personalized patient care with remote support.

1. **Integrate Glia** into your existing systems for seamless customer interactions. 2. **Train your team** to use tools like video chat and co-browsing effectively. 3. **Monitor performance** using advanced benchmarks to identify areas for improvement. 4. **Leverage AI** to automate routine tasks and free up human agents for complex issues.