Cassidy is your go-to AI automation platform that seamlessly integrates with your tools, leveraging your company’s knowledge to automate tasks like customer support, lead qualification, and RFP processing. It’s designed to make your team’s life easier by handling repetitive tasks so you can focus on what really matters.

What are the features of Cassidy?

* **Knowledge Base**: The brain of your AI automations, ensuring everything runs smoothly. * **Assistants**: AI copilots that understand your business inside and out. * **Workflows**: Multi-step AI automations that handle complex tasks effortlessly. * **Integrations**: Connect with 50+ tools to optimize your automations.

What are the use cases of Cassidy?

* **RFP Response Generator**: Automate the tedious process of responding to RFPs. * **Customer Support Triaging**: Prioritize and route customer tickets to the right team member. * **Draft Replies**: Quickly draft on-brand replies to customer emails and tickets. * **Internal Q&A Search**: Find answers in seconds by searching internal docs, deals, and more.

1. **Sign Up**: Start by signing up for a free trial or booking a demo. 2. **Integrate Tools**: Connect Cassidy with your existing tools like Slack, Teams, and email. 3. **Build Automations**: Create custom AI assistants and workflows tailored to your team’s needs. 4. **Deploy**: Embed Cassidy into your daily tools and start automating tasks instantly.

What is the benefit of multiple AI models?

Cassidy’s multi-model support ensures optimal task execution and easy adaptation to newer, more advanced models.

What models do you support?

Cassidy supports OpenAI’s GPT-4, Google Gemini, Anthropic Claude, and leading open-source models.

How does Cassidy’s knowledge base make my AI smarter?

It uses your unique data to fully automate tasks with complete contextual understanding.

How secure is my data?

Your data is highly secure with Cassidy; we prioritize enterprise-grade security and never use your data for model training.

What’s the difference between assistants and workflows?

Assistants interact directly with users, while workflows automate complex, multi-step processes in the background.

Cassidy

5.0

66.01%

Cassidy is an AI automation platform that integrates with your tools to streamline tasks like customer support, lead qualification, and RFP processing, saving your team time and effort.

Added on: 2025.03.30

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#AI Agents #Workflows #Customer Support

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