What is Finding Words?
When life throws its hardest curveballs—like losing a loved one, planning an estate, or navigating major transitions—Empathy steps in with compassionate, tech-powered support. Designed to blend AI efficiency with human care, Empathy helps individuals and families manage grief, legal logistics, and legacy planning without feeling overwhelmed.
Backed by leading financial institutions, employers, and insurers, Empathy isn’t just another app—it’s a trusted companion through loss, leave, and legacy. Whether you’re creating a will, supporting grieving employees, or helping beneficiaries access what’s rightfully theirs, Empathy turns moments of crisis into opportunities for connection and clarity.
What are the features of Finding Words?
- Empathy LifeVault™: A secure digital hub where users store and organize financial assets, legal documents, and final wishes—so loved ones aren’t left guessing during tough times.
- AI-Guided Estate Planning: Intuitive tools that simplify complex legal processes, helping users create legally compliant documents in minutes while addressing emotional roadblocks.
- Loss Support Platform: Combines logistical guidance (like closing accounts or filing claims) with emotional resources to support people through bereavement.
- Leave Support: Helps employees and HR teams manage personal leaves (e.g., bereavement, medical) with structured workflows and compassionate communication.
- Client Connect: Enables financial advisors and insurers to stay engaged with clients and heirs during life transitions, reducing asset leakage and building trust.
- Scalable Human + AI Care: Delivers personalized support at scale—automating routine tasks while preserving the human touch where it matters most.
What are the use cases of Finding Words?
- A bank uses Empathy to help surviving spouses locate accounts and transfer assets smoothly, preventing client attrition after a death.
- An employer offers Empathy to staff experiencing loss, reducing HR workload while showing genuine care during bereavement leave.
- A life insurance company integrates Empathy to turn policy payouts into proactive legacy planning, strengthening client relationships beyond the claim.
- Individuals use LifeVault™ to document their wishes and organize digital assets, giving peace of mind to their families.
- Wealth advisors gain visibility into client life events (like a death in the family), allowing them to offer timely, relevant support and retain multi-generational assets.
- HR teams streamline employee leave requests with guided workflows, ensuring consistent, empathetic support across the organization.
How to use Finding Words?
- Sign up through your employer, bank, insurer, or directly via Empathy’s website.
- Start with the LifeVault™ setup—answer simple prompts to document assets, contacts, and final wishes.
- Use the AI-guided planner to generate wills, healthcare directives, or power of attorney documents in under 20 minutes.
- Access on-demand support resources (checklists, guides, counseling referrals) during times of loss or transition.
- Share secure access with trusted family members or advisors so they’re prepared when needed.
- Book a demo if you represent an organization interested in offering Empathy to clients or employees.
