Cekat.AI

What is Cekat.AI?

Cekat.AI is an AI agent platform for customer service and sales that routes conversations from WhatsApp, Instagram, TikTok, Telegram, email, and website live chat into a single inbox. It combines automated replies with CRM, marketing attribution, and order processing tools. A 14-day free trial is available, and the vendor states the platform is built for Indonesian businesses.

What are the features of Cekat.AI?

• Unified omnichannel inbox

  Routes messages from WhatsApp Business API, Instagram, TikTok, Facebook Messenger, Telegram, email, and website live chat to one interface.
• No-code AI agent builder

  Creates specialized agents for sales or support by pasting standard operating procedures and business information as a knowledge source.
• Automated CRM data capture

  Records conversations, purchases, and pipeline stages directly from chats without manual entry.
• Marketing attribution dashboard

  Ties ad spend to closed deals using segmented broadcasts, automatic follow-ups, and Conversion API (CAPI) integration.
• Order automation

  Calculates shipping quotes, sends payment links including QR payments, and runs follow-on steps from chat without coding.
• Scheduled AI handoff

  Allows teams to handle chats during working hours, with automatic routing to the AI agent after hours.

What are the use cases of Cekat.AI?

• Healthcare clinic scheduling

  Answers patient questions and processes appointment bookings directly from WhatsApp and Instagram chats around the clock.
• Retail lead conversion

  Qualifies prospects through automated chat, hands them to human staff when ready to close, and records the interaction in the CRM.
• Ad campaign optimization

  Tracks which specific advertisements result in closed sales to calculate return on ad spend across connected platforms.

Cekat.AI Pricing Information:

• Free trial

  14-day duration; excludes VAT.
• Starter

  Price not stated; includes 1 WhatsApp Business API (WABA) connection, 1,000 Monthly Active Users (MAU), 5,000 AI credits, 3 seats, and simple AI.
• Pro

  Price not stated; includes 1 WABA connection, 3,000 MAU, 15,000 AI credits, 5 seats, and simple AI.
• Business

  Price not stated; includes 3 WABA connections, 10,000 MAU, 50,000 AI credits, 7 seats, and full AI.
• Custom

  Price not stated; custom limits for WABA connections, MAU, AI credits, seats, and full AI.