What is Canny?
Canny is a Customer Feedback Management Software that helps you collect and organize feature requests. It’s designed to better understand customer needs and prioritize your product roadmap.
What are the features of Canny?
- AI Feedback Management: Automatically capture and analyze customer feedback.
- Collect Feedback: Gather insights from various sources in one place.
- Analyze Feedback: Uncover valuable insights to make informed product decisions.
- Prioritize Requests: Develop formulas to score feedback and feature requests.
- Build Roadmaps: Create public or private roadmaps to keep everyone updated.
- Share Updates: Publish a changelog to keep your audience informed.
What are the use cases of Canny?
- Feature Request Management: Organize and prioritize feature requests from users.
- Idea Management: Foster discussions around product ideas and improvements.
- Internal Feedback: Collect feedback from your team to enhance product development.
- Public Roadmap: Share your product roadmap with customers to keep them engaged.
How to use Canny?
- Sign Up: Create an account on Canny.
- Set Up Feedback Portal: Allow users to submit requests directly.
- Integrate Tools: Connect with customer support tools for seamless feedback collection.
- Analyze and Prioritize: Use the built-in tools to analyze feedback and prioritize requests.
- Share Updates: Keep your users informed with regular updates and changelogs.
