What is Ribbo?
Ribbo is an AI-powered customer support agent designed to help businesses handle 40-70% of their customer inquiries effortlessly. By training on your business data, Ribbo delivers instant, accurate responses, reducing support costs and improving customer satisfaction.
What are the features of Ribbo?
- Customizable AI Chatbot: Train Ribbo with your data, including website content, docs, and chat logs, to create a chatbot that speaks your brand’s language.
- Seamless Integration: Embed Ribbo on your website as a live chat widget, either as a floating bubble or full-size chat.
- Multilingual Support: Upload documents in any language and communicate with the chatbot in multiple languages.
- Handoff to Live Agents: When needed, easily transfer the conversation from the bot to a human operator.
- Simple Fine-Tuning: Edit incorrect answers, and Ribbo will learn to provide accurate responses in the future.
What are the use cases of Ribbo?
- Small Businesses: Provide 24/7 support without needing a large team.
- Medium-Sized Businesses: Handle repetitive inquiries, freeing your team to focus on complex issues.
- Multilingual Support: Serve customers in their preferred language, even if your team doesn’t speak it.
How to use Ribbo?
- Sign up and upload your business data (PDFs, DOCX, TXT, etc.).
- Customize the chatbot’s design and tone to match your brand.
- Embed the chatbot on your website using the provided widget.
- Monitor chat history and fine-tune responses as needed.
