Retell AI is a cutting-edge platform that lets you build, test, deploy, and monitor **AI voice agents** at scale. Whether you're handling customer calls, scheduling appointments, or navigating IVR systems, Retell AI makes it easy to automate and streamline your call operations.

What are the features of Retell AI?

* **Auto-Sync Knowledge Base**: Keeps your AI agents updated by syncing with your company’s knowledge base. * **Powerful Call Transfer**: Set up warm transfers with handoff messages for seamless transitions. * **Easy Appointment Booking**: Integrates with tools like Cal.com for quick scheduling. * **Navigate IVR**: AI agents can press digits to navigate IVR systems effortlessly. * **Branded Call ID**: Display your brand name to build trust with customers. * **Verified Phone Numbers**: Prevent your calls from being marked as spam.

What are the use cases of Retell AI?

* **Lead Qualification**: Automate the process of identifying potential leads. * **Customer Support**: Handle customer inquiries without human intervention. * **Receptionists**: Manage incoming calls and direct them appropriately. * **Dispatch Service**: Automate dispatch operations for logistics and home services. * **Debt Collection**: Streamline debt collection calls with AI agents.

How to use Retell AI?

1. **Build**: Use the voice AI API and agent builder to create custom voice AI agents. 2. **Test**: Test your agents with built-in features to handle edge cases. 3. **Deploy**: Deploy agents to phone calls, web calls, SMS, and more. 4. **Monitor**: Track success rates, latency, and user sentiment through the call history dashboard.

How do I create an AI Voice Agent with Retell AI?

Sign up for a free account on the Retell dashboard, customize your agent, and integrate it with your data and workflows.

What is the pricing for Retell AI?

Retell offers a pay-as-you-go model starting at $0.07 per minute with no platform fees.

Can I connect the agent to my existing phone number?

Yes, Retell supports integration with any telephony system through SIP trunking.

What resources does my company need to use Retell AI?

You’ll need one engineer for initial setup, which typically takes a few hours to a few days.

Can Retell AI Handle Multiple Calls at Once?

Yes, Retell AI supports concurrent calling, with pay-as-you-go users allocated to a quota of 20 concurrent calls.

Can Retell AI handle voicemail detection?

Yes, Retell AI can detect voicemail responses and leave a pre-recorded or dynamically generated message.

Retell AI

5.0

28.63%

Retell AI is a powerful platform for building and deploying AI voice agents, offering features like call transfer, appointment booking, and IVR navigation to streamline call operations.

Added on: 2025.03.31

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#AI Agents #Customer Support

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