What is Presto?
Presto is an AI-driven voice automation tool for drive-thru restaurants that helps quick-service restaurant (QSR) operators take orders, upsell items, and reduce staff workload. Built on a spectrum of Voice AI, it integrates with existing POS and headset systems. The tool is designed for multi-location brands looking to improve order accuracy and staff efficiency without disrupting drive-thru operations.
What are the features of Presto?
- Voice AI Order Taking: Automates the order-taking process, letting staff focus on food preparation and guest service.
- Intelligent Upselling: Consistently recommends add-ons and specials during the ordering interaction to increase average order value.
- Integration Specialist: Works with existing POS and headset providers, enabling quick installation without disrupting drive-thru operations.
- Spectrum of Voice AI: Uses multiple AI approaches to handle different accents, noise levels, and ordering styles for higher accuracy.
- Measurable Performance Metrics: Provides data on intervention rates, upsell offer rates, and revenue impact to track ROI.
What are the use cases of Presto?
- QSR operators automate order taking to reduce dependency on staff during peak hours.
- Drive-thru managers increase average order value by consistently recommending add-ons and specials.
- Restaurant technology directors integrate voice AI with existing POS systems without lengthy downtime.
- Multi-location brands deploy a consistent ordering experience across hundreds of drive-thru lanes.
How to use Presto?
- Contact Presto to discuss your current POS and headset setup for integration planning.
- Allow Presto’s team to install the Voice AI solution at a pilot location.
- Train staff on monitoring the AI assistant and handling exceptions.
- Review performance metrics (intervention rates, upsell rates) to adjust menus and prompts.
