Gupshup empowers businesses with conversational tools for effective customer engagement across multiple channels.
Best Gupshup Alternatives & Competitors 2026
A popular AI Customer Service tool with 369.5K monthly visits. We've analyzed 20 similar AI tools to help you compare features, popularity, and ratings. Find the perfect alternative for your needs.
Quick Comparison
(Top 5 by Traffic)| Tool | Visits | Top Market | Growth | Rating | Insight | Description |
|---|---|---|---|---|---|---|
 GupshupCurrent | 369.5K | 🇧🇷 Brazil40.7% | +18.7% | - | ⭐Medium Scale 100K-1M monthly visits. Growing tool with active development. | Gupshup empowers businesses with conversational tools for effective customer engagement across multiple channels. |
 Twilio | 4.4M | 🇺🇸 United States34.6% | +0.4% | - | 📈High Traffic Over 1M monthly visits. Widely recognized and stable choice. | Twilio is a Customer Engagement Platform that combines communication APIs, AI, and data to help businesses create personalized, seamless customer experiences across multiple channels. |
 Respond.io | 1.4M | 🇲🇽 Mexico9.3% | +23.2% | - | 📈High Traffic Over 1M monthly visits. Widely recognized and stable choice. | Respond.io simplifies customer conversations with AI-powered chat management, helping businesses grow faster. Capture leads, boost sales, and keep customers happy—all from one platform. |
 Callbell | 830.7K | 🇲🇽 Mexico29.2% | +10.0% | - | ⭐Medium Scale 100K-1M monthly visits. Growing tool with active development. | Callbell simplifies customer support by merging WhatsApp, Messenger, Instagram, and Telegram chats into one platform. Automate replies, run campaigns, and grow your business—all from a single dashboard. |
 Omnichat | 558.0K | 🇹🇼 Taiwan72.0% | +2.8% | - | ⭐Medium Scale 100K-1M monthly visits. Growing tool with active development. | Omnichat merges messaging apps, AI, and automation to 5x conversions for 5,000+ brands. |
 Chative.IO | 343.7K | 🇻🇳 Vietnam48.1% | +21.7% | - | 📊Steady Growth Recent growth of 22%. Product is in a healthy upward trend. | Chative is an all-in-one customer engagement platform that combines live chat, AI-powered chatbots, and omnichannel messaging to help e-commerce businesses connect with customers, boost sales, and streamline operations. |
Data based on traffic metrics from December 2025
Top 20 Alternatives to Gupshup
⭐Medium Scale
Callbell simplifies customer support by merging WhatsApp, Messenger, Instagram, and Telegram chats into one platform. Automate replies, run campaigns, and grow your business—all from a single dashboard.
830.7K
|5.0
🌱Emerging Tool
TapTalk.io provides a user-friendly platform for managing customer interactions across multiple channels, enhancing engagement and support.
32.4K
|4.0
⭐Medium Scale
Kommunicate is a flexible, AI-powered customer service platform that automates support, reduces costs, and delivers personalized experiences across multiple channels.
115.4K
|5.0
⭐Medium Scale
Gallabox automates WhatsApp chats, helping businesses capture and convert leads effortlessly.
248.4K
|5.0
⭐Medium Scale
Chatfuel is an AI-powered platform that automates sales and customer engagement across WhatsApp, Facebook, Instagram, and websites, helping businesses boost efficiency and revenue.
274.2K
|5.0
📈High Traffic
Respond.io simplifies customer conversations with AI-powered chat management, helping businesses grow faster. Capture leads, boost sales, and keep customers happy—all from one platform.
1.4M
|5.0
⭐Medium Scale
Chatfuel is your go-to AI platform for automating sales and customer engagement across WhatsApp, Facebook, and Instagram. It’s perfect for businesses looking to boost revenue and streamline communication.
274.2K
|5.0
📈High Traffic
Twilio is a Customer Engagement Platform that combines communication APIs, AI, and data to help businesses create personalized, seamless customer experiences across multiple channels.
4.4M
|5.0
⭐Medium Scale
Omnichat merges messaging apps, AI, and automation to 5x conversions for 5,000+ brands.
558.0K
|5.0
⭐Medium Scale
Chative is an all-in-one customer engagement platform that combines live chat, AI-powered chatbots, and omnichannel messaging to help e-commerce businesses connect with customers, boost sales, and streamline operations.
343.7K
|5.0
📈High Traffic
Gorgias is the ultimate Conversational AI platform for ecommerce, helping brands automate support, increase sales, and centralize customer interactions. Trusted by 15,000+ brands, it’s a must-have for any growing ecommerce business.
2.6M
|5.0
⭐Medium Scale
Chatbase is a powerful, secure, and easy-to-use platform for building AI chatbots that enhance customer support and drive business growth.
583.4K
|5.0
🌱Emerging Tool
AiChat delivers smart, agentic AI chatbots that automate customer support, sales, and marketing across multiple channels. With natural conversations, voice AI, and seamless commerce integration, it helps businesses engage customers better and grow faster.
20.7K
|4.0
🌱Emerging Tool
Seasalt.ai empowers businesses with AI-driven conversation tools for customer engagement, outreach, and insights, making interactions natural, personalized, and actionable.
97.1K
|5.0
📈High Traffic
Chaport is an all-in-one messaging solution that enhances customer communication through live chat, chatbots, and a knowledge base.
1.4M
|5.0
🌱Emerging Tool
ChatDaddy simplifies WhatsApp automation with AI chatbots, team collaboration, and tailored messaging for businesses.
36.4K
|4.0
⭐Medium Scale
WotNot is a no-code chatbot platform that automates business interactions, helping you generate leads and enhance customer support effortlessly.
161.0K
|5.0
⭐Medium Scale
YourGPT is the easiest way to automate your business with AI—faster support, smarter sales, and seamless workflows.
299.8K
|5.0
📈High Traffic
Freshchat is an AI-powered messaging platform that helps businesses deliver exceptional customer support across multiple channels. With features like bot-driven support and proactive engagement, it’s a game-changer for customer service.
1.5M
|5.0
⭐Medium Scale
BotPenguin is a free, no-code AI chatbot platform that helps businesses automate conversations on WhatsApp, Facebook, Instagram, and more. With ChatGPT integration and advanced features, it’s perfect for lead generation, customer support, and marketing automation.
268.3K
|5.0