What is Dialpad?
Dialpad is an AI-powered customer communication platform designed to help businesses connect, support, and sell more effectively. With features like AI summaries, real-time coaching, and automated workflows, Dialpad makes communication smarter and more efficient. Whether you're handling customer support, closing sales deals, or collaborating with your team, Dialpad has the tools to streamline your workflow and boost productivity.
What are the features of Dialpad?
- AI-Powered Insights: Get real-time summaries and action items from calls and meetings.
- Smart Coaching: Receive live coaching during sales calls to close deals faster.
- Automation: Save time with AI-driven automations for routine tasks.
- Seamless Integrations: Works with tools like Salesforce, Zendesk, and Microsoft Teams.
- Enterprise-Grade Security: Your data is private and secure, with compliance guaranteed.
- Scalable Solution: Reliable and resilient, with support for 70+ countries.
What are the use cases of Dialpad?
- Sales Teams: Use AI to coach reps in real time and automate outreach playbooks.
- Customer Support: Resolve issues faster with AI agents and sentiment analysis.
- Remote Teams: Stay connected with video conferencing and virtual phone numbers.
How to use Dialpad?
- Sign Up: Create an account or request a demo.
- Set Up: Integrate with your favorite tools and customize settings.
- Start Communicating: Make calls, send messages, and use AI features to enhance your workflow.
- Get Support: Access 24/7 support for any questions or issues.











